Account Advisor
Elevance Health

Description

Account Advisor

Location: This position will work a hybrid model (remote and 3-4 days a week in the office). The ideal candidate must live within 50 miles of the Elevance Health Pulse Point location in South Portland, ME.

The Account Advisor is responsible for partnering with sales and account associates in the growth and retention of existing accounts in Maine and New Hampshire.

How you will make an impact:

• Build relationships internally and externally to meet client needs and understand priorities.
• Manages high-profile sales, claims, and benefits issues by researching, resolving, and responding to accounts, members, and brokers.
• Conducts and facilitates meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales; communicates with internal partners to assist with upsells.
• Responds to requests for proposals ("RFP") in coordination with sales support.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Utilizes internal and external client reporting.
• Respond directly to clients on behalf of strategic account associates as needed.
• Mentors and coaches team members while acting as subject matter experts on processes.
• Completes projects outside the department on matters of significance with the authority to represent the department.
• Assists with competitive situations within assigned accounts or group markets, analyzes information and develops proposals and execution plans for management.

Minimum Requirements:

• Requires a BA/BS and a minimum of 4 years of related experience; or any combination of education and experience which would provide an equivalent background.
• A sales license is required to be obtained and appointed within sixty (60) days of hire.

Preferred Experience, Skills, and Experience

• Excellent written, oral, presentation, and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties are strongly preferred.
• Proven ability to resolve complex issues in a fast-paced and high-demand environment is highly preferred.
• Exceptional strategic thinking, decision-making, and adaptability are highly preferred.
• Proficient in Microsoft Office products, most notably PowerPoint for creating presentations, Teams, Outlook, Excel, and Word is strongly preferred.
• Possesses experience in utilizing Salesforce or any other Customer Relationship Management (CRM) tool preferred.
• The ability to travel up to 30% is strongly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

This job has expired.