Administrative Assistant II
Baltimore City Community College

About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Requisition Number: 2024-142
Posting Start Date: 11/15/2024
City: Baltimore
State: MD
Minimum Education: Associates
Additional Documentation: YES
Compensation: $42,000-$48,000
Administrative Assistant IIDescription/Job Summary

The Administrative Assistant II reports directly to the Directors of Workforce Development and Continuing Education and performs a wide range of administrative functions to facilitate the daily operations of the workforce programs division. The Administrative Assistant II provides a variety of administrative tasks including research, preparing presentation, special projects, scheduling appointments, high-level communications and correspondence, and various liaison duties. The Administrative Assistant II provides customer-oriented quality service to the students, faculty, staff, and guests of Baltimore City Community College displaying exceptional organization, professionalism, communications, and attention to detail.

Responsibilities/Duties

• Provides efficient administrative support to the Directors of Workforce Development and Continuing Education, to include drafting reports and correspondence, answering telephone, maintaining calendars, scheduling meetings and appointments, greeting visitors, and related duties
• Provides documentation of meetings, track and provide follow-up for action items
• Enters purchase requests into Banner
• Conducts research associated with the department functions and programs; analyzes information and make recommendations to the Directors
• Tracks and orders office supplies and maintains supply storage areas
• Opens, sorts and screens mail
• Composes or drafts letters and memoranda as requested by the Directors.
• Performs a variety of office activities to support the Workforce Development Division
• Assist in the revision of established procedures suggests changes to enhance service and assists in the implementation of improvements
• May compile, store, and retrieve management data using computer
• Performs other duties as assigned

Required Qualifications

• Associates degree
• Five years of administrative assistant experience
• Proficiency with MS Office software (including, but not limited to: Word, Excel, PowerPoint, Access, Visio) Outstanding customer service skills
• Excellent communication skills, both oral and written Experience to multi-task in a fast-paced environment Exceptional organizational skills

Preferred Qualifications

• Bachelor's degree
• Seven years of administrative assistant experience
• Experience in an institution of higher learning or in a state agency

Benefits: BCCC is both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition waiver and remission. This is in addition to medical, dental, vision, retirement, 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, and more. Contractual Staff may be eligible for select benefits as well.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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