Agile Coach
Federal Express Corporation

Collierville, Tennessee
$8,452.14 - $14,413.11 per year


The primary objective of this role is to assess and implement Agile team structures, provide coaching and support to Scrum Masters, and facilitate the adoption of Agile principles and practices across teams.

Essential Functions

  • Conducting initial Agile team assessments and recommending appropriate team structures.
  • Coaching, mentoring, and supporting Scrum Masters in various aspects of Agile development, including Scrum Framework, effective communication, conflict management, impediment removal, and fostering self-organization and shared leadership.
  • Providing structured and ad-hoc training in Agile principles, Product Ownership, and Program Management as needed.
  • Guiding teams and stakeholders in defining their Vision, Goals, and Objectives.
  • Demonstrating expertise in solving complex problems with creative and resourceful solutions.
Key Contributions:

Provides change agent leadership by leveraging Agile, SAFe, and LEAN principles. 2. Offers education to employees at all levels, including core product roles and leaders, to equip them with the necessary tools for success. 3. Develops and delivers workshops and sessions that teach valuable skills, fostering an organization-wide culture of value delivery and continuous improvement. 4. Conducts assessments and provides recommendations for Agile maturity strategy roadmaps to support the business in achieving its goals. 5. Shares the SAFe transformation journey and guides areas of the organization through their transition to agile ways of working. 6. Creates an environment of continuous improvement by using data to solve root issues and identify areas lacking in Agile, SAFe, LEAN, and QDM principle adoption. 7. Evaluates and coaches individuals, teams, ARTs, and value streams to ensure the correct application of the Agile framework and recommends action plans. 8. Collaborates with stakeholders to identify specific areas of training and coaching. 9. Shares the latest design thinking and innovation ideas from Agile and SAFe⇠communities with the organization. 10. Travels between corporate offices as required. Educational Background: 1

Minimum Education

Bachelors degree in Computer Science, Information Technology, Business, or a related field.

Minimum Experience

Three (3) years of experience in iterative/agile development using methodologies like Scrum, Kanban, or SAFe.

Knowledge, Skills and Abilities

Experience in providing coaching or training for Agile teams and/or Agile leaders.

Demonstrated Agile, SAFe, and Lean experience.

Strong knowledge of Agile and Lean values, concepts, and scaling with the SAFe framework.

Proficiency in Microsoft Office applications.

Demonstrated experience with Agile, SAFe, and Lean methodologies.

Skills in using workflow management tools like Version One, JIRA, or TFS.

Familiarity with virtual collaboration tools such as Miro, MS Teams, or Hoylu.

Excellent presentation, facilitation, and interpersonal skills.

Strong emotional intelligence and written and verbal communication skills.

Ability to influence without positional authority.

Demonstrated presentation and facilitation skills.

Strong written and verbal communication skills for all levels of an organization.

Strong Emotional Intelligence and interpersonal skills.

Ability to influence without positional authority.

Job Conditions

Some travel required.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S Pay Range: $8,452.14 - $14.413.11

Additional Details: Application Criteria: Upload a current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5 PM CT on November, 19th, 2024.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .

Applicants have rights under Federal Employment Laws:
  • Equal Employment Opportunity is the Law
  • EEO is the Law Supplement
  • Pay Transparency Policy
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)



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