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Your responsibilites
• Provide product and application based technical customer service to Sensor Product customers via phone calls, emails, chat, and video conferencing.
• Provide product selection and installation support and find creative solutions to customer issues.
• Provide training to Internal and external customers on how to use platform that hosts the sensors products data.
• Collaborate with application engineers on relevant and skill level appropriate projects.
• Engage in Lean continuous improvement projects focused on engineering processes and product design.
• Conduct platform and products testing.
• Support product management on generating new platform business requirements.
• Collaborate with application engineers focusing on product performance.
• Create python scripts as needed to facilitate customers' requests and make daily tasks more efficient.
Your background
• Currently enrolled in a Computer Information Systems or Electrical Engineering bachelor's degree program from an accredited university in the United States
• Must be currently authorized to work for Dodge Industrial in the US
• Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving
• Collaborates well with others and is a good team player
• Entrepreneurial spirit with passion for new and changing ideas
• Familiar with MS Office and python.
• Ability to adapt and multi-task based on departmental needs
• Enjoys working with data.
• Fluent in Spanish (preferred).
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