Assistant Director of Financial Aid (Financial Aid/Scholarship Specialist), School of Dentistry
Indiana University

Department

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Department Information

Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.

The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.

For information about the department, please visit: Division of Enrollment Management at IU Indianapolis.

Job Summary

The Assistant Director of Financial Aid Liaison to the IU School of Dentistry serves as a key resource for dental students, overseeing financial aid processes and providing guidance on funding opportunities.

Department-Specific Responsibilities

• Serves as primary financial aid administrative expert for the financial aid programs in the Dental School for the IU Indianapolis Office of Student Financial Aid and Scholarships.
• Collaborates with various stakeholders to ensure students receive comprehensive support and facilitating financial literacy initiatives to empower them in managing their educational expenses.
• Interprets, implements, and applies federal, state, and university regulations in managing the IU School of Dentistry's financial aid programs.
• Responsible for efforts to meet the institutional enrollment management mission and goals.
• Ensures compliance with financial assistance from all governing authorities related to dental school financial aid programs and maintain awarding integrity.

General Responsibilities

• Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes.
• Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring; updates and maintains student records.
• Prepares and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by adjusting or revising costs, contribution, need, or dependency status as exceptions to the prescribed process.
• Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines; notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility.
• May hire, train, and supervise student employees.
• May provide guidance to other financial aid/scholarship specialists; may make process recommendations for improved operational efficiency

Qualifications

EDUCATION

Required

• Bachelor's degree in business, public policy, or related field

WORK EXPERIENCE

Required

• 2 years in student services, higher education student affairs, business, or related field

Preferred

• Experience working with complex data and/or records services in a team environment
• 2 years of Financial Aid experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Excellent organizational skills
• Friendly and service-oriented
• Demonstrated customer service skills
• Demonstrated ability to maintain confidential information
• Experience in a regulated environment
• Demonstrates excellent judgment, tact, and diplomacy
• Highly developed customer relations skills
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis

Indianapolis, Indiana

Advertised Salary

$50,000 - $55,000 per year based on experience.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Financial Aid & Scholarships
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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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