Business Operations Analyst
Horizon Farm Credit, ACA

JOB DESCRIPTION

Are you looking for the opportunity to help the association implement various projects and continue to support departments to achieve organizational goals?

Horizon Farm Credit is actively seeking a Business Operations Analyst to join our Business Operations team. Candidate may work in Westminster, MD, Mechanicsburg, PA, or Winchester, VA branch location. The hours of operation are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment.

Overview: In this position, you will be responsible for the coordination, implementation, execution, and completion of specific projects under the direction of Business Operations Leadership. You will support cross-functional teams through departmental, association, and district projects. Documents and research business needs according to requests from all levels of leadership. You will compile and analyze data related to company initiatives. Provide feedback to task owners in order to add value, create alignment and ensure streamlined and efficient processes. This position will be focused on support to the Risk department.

Areas of responsibility include:

• Completes data clean-up work as needed.
• Completes report monitoring to aid the Business Operations manager and make corrections where needed.
• Provides support to functional team managers and the Business Operations Leadership team.
• Provides system expertise as an SME for various business systems and processes.
• May provide system training as requested.
• Executes and facilitates the timely execution of assigned tasks. Plans, implements, tracks, and evaluates departmental projects and initiatives.
• Collaborates with internal stakeholders to ensure consistent adoption of current and future business practices.
• Creates documentation outlining process improvements, explaining changes and implementation plans.
• Participates in audit and review questions and coordination.
• Support change throughout the association; facilitate adoption of process improvements. Review and recommend changes to forms, practices, and controls to properly maintain compliance.
• Serve as a liaison between operations and other departments as needed.
• Reviews and manages reports for quality control and internal/external audit monitoring. Makes suggestions for new reports or improvements to existing reports.
• Work with senior leadership to develop strategic plans for sustainable process improvement and adopting industry best practices.
• Collaborate with other Associations and the Bank as requested by Business Operations leadership.

REQUIREMENTS:

• Education and/or experience equivalent to a Bachelor's degree in Business, Accounting, Finance or a related field.
• Generally, five to ten or more years of experience with business operations preferred.
• Detail oriented, independent judgement skills, strong organizational skills.
• Adaptable and flexible to a changing work environment, demonstrate a willing to collaborate.
• Possess strong written and verbal communication skills, quality and solution focused.
• Ability to work independently with general supervision, self-starter with ability to be assertive and arrive at sound business decisions.
• Advanced working knowledge of multiple facets of business operations.
• Outstanding leadership skills and a strong commitment to internal and external customer service.
• May provide system training as requested.
• Handles additional responsibilities as need, which could include report monitoring, workload management, and participation in association or district initiatives.
• Advanced knowledge of business operations, loan processes, SharePoint, LOS, and other computer applications relevant to the position.
• Ability to collaborate and serve as a functional and/or system resource on district projects and initiatives.
• Regularly demonstrates strategic initiative by developing plans for sustainable process improvement and adoption of industry standard best practices.
• Ability to initiate, organize and prioritize work and maintain confidentiality.
• Ability to actively work with and lead others in the association to develop strategies and plans to execute procedures and projects.
• Demonstrates strategic initiative by assisting with the development of plans for sustainable process improvement and adoption of industry standard best practices.
• Prolonged periods sitting at a desk and working on a computer.
• Regular, predictable, and reliable attendance is required.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including:

• Medical insurance with dental and vision care options
• 401 (k) with significant employer matching
• Paid time off, holidays, and volunteer time to support work/life balance
• Tuition reimbursement and training opportunities
• Student loan reimbursement
• Leadership and career development opportunities
• Paid maternity and bonding leave
• Paid short-term disability
• Fun and inclusive work environment

Salary Range: $77,200 - $95,300, depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.

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