Case Management Director of Education
Memorial Healthcare System

Location:
Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Directs the department's and organization's activities and resources to ensure alignment with the mission, values, and objectives of Memorial Healthcare System. The Director of Education and Professional Development is responsible for assessing, planning, implementing, evaluating, and leading activities related to education, clinical practice, care delivery systems, and evidence-based practice. The Director oversees professional development and education programs, supporting the application of evidence-based practice, and defining innovative strategies to build a culture of clinical excellence and reliable care. The role requires the synthesis of expert knowledge in the areas of adult education and professional development principles, evidence-based practice, and clinical practice standards in the practice setting.

Responsibilities:

Utilizes evidence-based practice research to identify strategies for improving staff development activities, clinical practice, and patient and family centered care outcomes.Collaborates with departments to assess learning needs and competency requirements. Plans and implements programs to enhance patient care delivery, information technologies, service level determination, complaint management, performance improvement or other educational needs of the organization. Oversees and coordinates onboarding and orientation plus mandatory educational offerings.Provides input, prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal and external audits. Oversees staffing activities including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.Develops and implements educational and professional developmental goals, plans, and standards consistent with the clinical, administrative, legal, regulatory and ethical requirements and objectives of the organization.Facilitates clinical affiliation process and oversees the overall student educational experiences.

Competencies:

Education and Certification Requirements:

Masters (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Five (5) years of experience required with two (2) years in the related job field and three (3) years in staff development or educational role. Other Information: **Department specific credentials - Nursing requires State Nursing licensure or healthcare organizational development experience. Case Management requires State Nursing licensure or MSW.Additional Education Info: In a job related field

Working Conditions and Physical Requirements:

• Bending and Stooping = 60%
• Climbing = 40%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
• Pushing or Pulling > 75 lbs Non-Patient = 20%
• Reaching = 60%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 20%
• Sitting = 60%
• Squatting = 20%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 20%
• Dust = 60%
• Gas/Vapors/Fumes = 40%
• Hazardous Chemicals = 40%
• Hazardous Medication = 40%
• Latex = 40%
• Computer Monitor = 60%
• Domestic Animals = 40%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 40%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 60%
• Needles/Sharp Objects = 60%
• Potential Electric Shock = 20%
• Potential for Physical Assault = 20%
• Radiation = 20%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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