Cashier/Barista
Partner's Healthcare

Site: The Brigham and Women's Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary
As a Cashier: Sets up Cashier area to receive customers . Obtains cash till drawer, verifying starting bank accuracy. . Reviews menu items and prices. . When necessary, places menu signs in appropriate informational display areas for review by Cafeteria patrons. . Operates a computerized cash register with keys listing menu selections; computes charges for each meal, assigns appropriate cost control (i.e. employee, visitor, tickets, etc.), receives cash, credit cards, meal cards and coupons and makes change for visitors and employees eating in the Cafeteria. . Closes out cash registers following established procedure. Counts all cash in bank and for deposit using the Teller Mate machine. . Responsible for ensuring that the cash bank has the proper amount of cash, and secures additional change as necessary. . Responsible for ensuring cash station is clean and orderly. . Performs other duties as assigned. Coordinates all cleaning assignments As a barista, your primary responsibilities will include: - Prepare coffee and tea beverages for customers - Recommend the coffeehouse's products to undecided clientele - Clean and maintain the store during downtime as needed - Ensure that you are adhering to food safety procedures at all times - Cash handling and accurately record customer order information - Resolve customer complaints quickly and efficiently as they arise

Qualifications

Work requires the ability to read, write and speak English in order to follow oral and written procedures and communicate with customers and fellow employees and supervisors. . Must have good math ability in order to perform mathematical calculations and cash/deposit transactions. . Generally 1 to 3 months of job related experience is required in order to be familiar with the functions of the cash register and job related duties. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.) . Work requires a good understanding of the department policies relating to portion control, price structure of menu items. . Interpersonal skills necessary to deal effectively and courteously (up to 80% of the time with a diverse group of cafeteria customers [patients, hospital staff, visitor]). . Must have good vision and a good span of concentration.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.