Child Support Program Coordinator
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Lincoln, NE

Hiring Rate:
$25.563

Job Posting:
JR2024-00010394 Child Support Program Coordinator (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
The Department of Health and Human Services is seeking a motivated individual to join our Child Support Enforcement Team and fill the role of DHHS Program Coordinator. This position provides coordination of Nebraska's Child Support Enforcement Program to include oversight to ensure compliance with state and federal regulations, grant/contract administration, the development of program policies, procedures and evaluation/review.

The Child Support Program Coordinator assists with the development of efficiencies in the workflow to provide better service, and to provide innovation to the program through special projects in collaboration with other Child Support and Office of Economic Assistance team members to ensure the programming in enabling the Department to meet its vision.

This position works collaboratively within the agency to promote cohesion between programs and overall support to families to improve the quality of services and outcomes. This position works to develop processes and procedures that enhance the program outcomes and is a key player in developing best practices to help support the mission of families achieving self-sufficiency.

The Child Support Program Coordinator:

•Researches and interprets federal regulations, federal and state laws, and administrative requirements to formulate appropriate policies, procedures, and interpretations for the Child Support Enforcement program.

•Drafts regulations related to Child Support Enforcement and ensures staff, contractors/service providers are working with uniform guidelines by coordinating program policies, procedures, and regulations.

•Writes program policy and procedures consistent with state and federal guidelines.

•Develops new legislative proposals and reviews legislative proposals for program impact. Assists with the implementation of new state laws that impact Child Support Enforcement.

•Reviews and prepares written and oral summaries on state and federal reporting requirements.

•Assists with the development of requests for proposals, contracts and subawards and grant proposals. Assists Procurement and Legal with negotiating contracts and recommends approvals.

•Provides training, technical assistance and networking to child support enforcement staff across the state.

•Monitors, assesses, and evaluates service provider activities for compliance with policies, procedures, and legal mandates; ensures all contractual requirements are met and in compliance with program standards.

•Responds to information requests from the public, federal and state agencies.

Hiring Wage: $25.563 per hour - non-exempt

Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM

Dress Attire: Business Casual

Driving Required

Requirements/ Qualifications:

Minimum Qualifications: Bachelor's degree in business or public administration, social/behavioral sciences, health sciences, public health, education, law, or related field. OR Experience in the development of operational policies and procedures, performing quality assurance analysis/evaluation of programs; grant writing, contract management, or leading community-based health/social care groups. Related coursework, training and/or education may substitute for the Bachelor's degree on a year-for year basis.

Preferred Qualifications:

• Research and professional writing experience.

• Experience analyzing and interpreting statutes, regulations, and policy documents.

• Legal experience.

Knowledge, Skills, and Abilities:

Knowledge of: procedure and policy development; methods and techniques of program planning; federal and state laws, rules, regulations and procedures pertaining to health and human services programs; public funds and budgeting methods; principles and techniques of planning, monitoring and evaluating human services programs and service delivery systems.

Skill in: interpreting and/or clarifying policy to interested groups; conducting formal presentations to provide education and share information in oral or written form; problem solving, prioritizing, goal setting; conflict resolution.

Ability to: plan, organize and direct a major program; work collaboratively in a team setting; analyze, develop and organize materials; establish and maintain positive relationships with agency staff, service providers/contractors, community organizations and clients; communicate electronically, on paper or in person to promote, explain, discuss, advise and interact with interested groups on various program issues and problems; prepare and review technical documents such as summaries of state and federal regulations, action plans, reports, contracts and grants; understand, interpret and apply instructions, laws, rules, policies and procedures pertinent to the program; exercise independent critical thinking skills; maintain liaison with community representatives and other governmental agencies.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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