Client Insights Analyst
Let's be unstoppable together!
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
What will you be doing?
This role will work directly with a manufacturer located in the Preston, WA (part of the Seattle metro area) and will be required to be on site up to three days per week. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data, including but not limited to retailer level purchase dynamics, household purchase behavior, internal and external business reviews, and other custom projects. Advocate for your client and create/close new opportunities with them.
Can you build rapport to provide exceptional service and insights in a fast-paced environment? Then this position is for you.
Job Responsibilities
This will be a hybrid role bringing together our Client Insights & Client Service functions. To be successful in the position you must possess and be able to execute upon five key skill sets:
Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
- Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client with focus on leveraging technology and speed to insights
- Identify business issues and opportunities and suggests the appropriate level analytic solution/approach , while also best leveraging UNIFY platform and tools
Consultative Selling: Apply knowledge of the business, industry and domain to identify, create and close business opportunities:
- Ask questions to test assumptions and challenges the status quo
- Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients
Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
- Become trusted by client, Circana client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
- Develop and maintain a deep understanding of customer needs and requirements
- Help customers identify solutions to problems they did not know they had
- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship
-Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities
Requirements
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