Clinical Director - Co-Occurring Enhanced Services
Bay Cove Human Services, Inc.

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Reports To: Program Director (Administrative) and Senior Director of Addictions Services (Clinical)

Supervisory Responsibilities:

• Case Managers
• Care Coordinator
• Clinical supervision of all employees of the residence
• Clinical supervision of interns

Job Summary: The Clinical Director is responsible for the clinical/educational operation of the program, ensuring the delivery and documentation of evidence-based services rooted in harm reduction and a trauma-responsive approach and leading case management staff in delivering a diverse curriculum for brief interventions, holistic services, individual and group therapy, while supporting residents through their treatment and aftercare plans. The Clinical Director contributes to Bay Cove's mission by ensuring residential recovery services are providing residents with meaningful treatment and tools to support them in their pursuit of their recovery goals.

This is an exempt position.

Essential Functions of Position:

• Provide clinical oversight and training to all program staff to improve staff skills related to engaging residents and providing meaningful services to address both substance use and mental health disorders.
• Support all staff in becoming proficient in evidence-based practices for managing and supporting both substance use and mental health disorders.
• Provide individual and group supervision to case managers.
• Supervise record management, assuring maintenance of resident records in compliance with agency and funder requirements, train staff on record requirements, regularly review records, and supervise individual staff for records mastery.
• Ensure that high quality assessments and treatment plans are completed within expected timeframes, review all assessments, treatment plans, and treatment plan reviews to ensure compliance with DPH regulations and sign off.
• Ensure stage of motivation is incorporated into individualized plans and formally prescribed and delivered stage-wise treatments for both substance use and mental health issues.
• Ensure the provision of at least five hours of evidence-based clinical treatment programming each week and provide direct group and individual clinical treatment to residents via evidence-based practices.
• Ensure that all required treatment services are provided directly by the program or through Qualified Service Organizations, Business Associate Agreement, or other applicable agreement.
• Ensure that the care coordinator is directly connecting residents to appropriate providers based on continuum of care and residents educational, vocational, financial, legal and housing; and (2) updating the residents' primary care provider on treatment and progress, such as by providing the residents' record to the primary care provider upon the resident's documented authorization.
• Ensure that daily programming is occurring and that the daily activities are facilitating the stabilization of the residents' substance use and mental health symptoms, maintenance of medication regimens, participation in community interactions and promoting residents' recovery.
• Facilitate multidisciplinary team review and ensure timely documentation of outcome.
• Support the development, review, and revision of policies and procedures that impact access to service and equity, ensuring that policies and procedures do not restrict access to admission or services provided therein.
• Ensure timely and accurate communication and coordination of care with other providers, such as DCF and DPH
• Serve as an administrative resource as the manager on duty in absence of the Program Director.
• Provide crisis assessment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis.

All BSAS licensed programs must have at least one staff member designated to serve as coordinator of one of the following three topics. If assigned, both supervisor and employee must initial to acknowledge the assignment:

• Serve as the program's Access Coordinator by developing and implementing the evaluation, plan, and annual review of the program's performance in ensuring equitable access to services as required by 105 CMR 164.040(A)(11).
• Serve as the program's HIV/AIDS Coordinator by overseeing confidential HIV risk assessment and access to counseling and testing; staff, patient, and resident HIV/AIDS and hepatitis education; and Department requirements for admission, service planning and discharge of HIV positive patients or residents.
• Serve as the program's Tobacco Education Coordinator by assisting staff in implementing BSAS guidelines for integrating tobacco assessment, education and treatment into program services.

Requirements for the position:

• A master's degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitative counseling, or social work.
• Licensed Practitioner of the Healing Arts (LICSW, LMHC, LMFT or as a LADC I) preferred. May be LPHA eligible.
• At least two years of experience and competency in both addiction and mental health treatment.
• At least one year of full time equivalent clinical supervisory experience.
• Demonstrated professional writing, communication, interpersonal, and organizational skills.
• Intermediate proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Demonstrated commitment to a sustained effort to seek out, acknowledge, and respect the diverse voices of all stakeholders and to advance inclusivity through every function of the role and the agency as a whole.

Personal Characteristics:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners.

Physical Requirements:

• Ongoing detection and interpretation of information on documents, monitors, and labels and accompanying response, as well as to identification of equipment and supplies.
• Frequent interaction with providers, colleagues, customers, residents/clients, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations.
• Frequent communication of accurate information, instructions, and ideas so others will understand.
• Operation of complex and delicate equipment with precision and accuracy. This includes frequent phone and computer use for documenting resident care, accessing needed information, etc.
• Bending to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds.
• Frequent movement throughout the residence to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with residence, etc.
• Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals.
• Requirement to remain in a stationary position for an extended period of time as needed.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

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