Consumer Loan Processor
Everwise Credit Union

South Bend, Indiana


Job Description:

Position Summary:

The Consumer Loan Processor is responsible for the collection, validation, analysis, and review of all data and documentation for a consumer loan application. The incumbent will prepare and audit loan documents, fund loans to member accounts and payoff debts as outlined in loan documents, complete post-closing requirements of the loans, communicate and provide quality service to members, employees, creditors, and vendors about the loans being processed.

Primary Responsibilities and Duties:

  • Responsible for reviewing consumer loan application for accuracy and required documentation
  • Communicates with the Member, Originator, Vendors, and Creditors regarding the processing status of the loan.
  • Communicates with loan originator or member to request any missing, incorrectly executed or required documentation.
  • Communicates with Retail and Member Contact Center at all stages of the loan process.
  • Responsible for meeting service commitments for closing, funding, and booking consumer loans.
  • Responsible for generating appropriate loan closing documents for both Retail and Member Contact Center loans.
  • Accountable for auditing all closing documents to ensure correct execution according to closing checklist.
  • Responsible for monitoring pipelines and following up to acquire all documentation as needed.
  • Responsible for updating the XP2 system to record documentation that is requested and received and following up to ensure the requests are completed.
  • Responsible for submitting the completed loan file to responsible for submitting the completed loan file per company retention policy.
  • Responsible for the accurate presentation and analysis of consumer loan applications within targeted time frames and current lending guidelines
  • Responsible for staying current and following all compliance guidelines to ensure compliant consumer loans.
  • Accountable for understating and applying government laws, regulations and Everwise policies and procedures relating to the Anti-Money Laundering including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.
  • Assumes additional responsibilities as necessary for the continued growth and advancement of the Credit Union.

Knowledge/Skills:
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office Suite
  • Data entry skills
  • Strong organizational skills, attention to detail and ability to multitask files daily
  • Understanding of financial services and consumer lending regulations and guidelines.
  • Knowledge of home equity loans is a plus.
  • Knowledge of lending regulations a plus.

Minimum Requirements:
  • High School Diploma or GED
  • 1-year recent experience in consumer lending.

Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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