Content Designer
Horizontal Talent

Our client is seeking a dedicated and innovative Content Designer to join their dynamic team. This remote role is an exciting opportunity to shape customer experiences, establish brand voice, and advocate for improved experiences within a highly collaborative environment.

As a Content Designer, you will work closely with a diverse team of Designers, Researchers, Product Managers, and Engineers to create compelling and human-centric content strategies. Your work will be pivotal in designing and implementing innovative solutions for our client's search, product list page (PLP), and product details pages (PDP).

Key Responsibilities:
- Develop effective information architecture (IA)
- Interpret and utilize customer data to inform design decisions
- Build strong relationships with product and engineering partners to create effective workflows
- Apply robust storytelling, UX writing, content design, and content strategy skills
- Continuously advocate for improved customer experiences

Required Skills and Experience:
- 4+ years of experience as a Content Designer, UX Writer, or Experience Designer specializing in writing, or 8+ years in a related role
- A deep understanding of how to create effective information architecture (IA)
- The ability to interpret and use customer data to make design decisions
- Strong relationship-building skills
- Robust storytelling, UX writing, content design, and content strategy skills
- A curious mind and a collaborative heart

Preferred Skills:
- 2+ years of experience working in e-commerce or other large design environments
- Experience envisioning, defining, and modeling end-to-end, multichannel experiences
- Skilled in balancing an Agile work environment with a cohesive and holistic view of the customer journey
- Basic understanding of designing for WCAG 2.1/508 accessibility standards

Please note that successful candidates must complete a background check and drug screen upon offer. We look forward to receiving your application.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $71 - $79 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.