CUSTOMER SALES SPECIALIST
Snapon

Richfield, Ohio


Overview

CUSTOMER SALES SPECIALIST

Company: Snap-on Business Solutions (group under RS&I, a division of Snap-on Incorporated).

Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers.

Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all Snap-on Business Solutions' departments.

Position: Regular, Full-time. Non-exempt.

Work Location: Richfield, OH in office.

Work Schedule: In office, 5 days per week; 8a - 5p.

Responsibilities

  • Assist in developing new business relationships with non-SBS customers.
  • Work directly with Sales Account Mangers and current customers with the goal of customer satisfaction and retention.
  • Work closely with all Snap-on sales channels to support their selling processes.
  • Assist Sales and Marketing on phone and electronic leads generated from marketing campaigns, including outbound calls to customers and prospects.
  • Assist with sales transactions/paperwork.
  • Utilize and assist with Oracle, CPQ, and HubSpot CRM for Snap-on customer database to manage current and new accounts to maximize sales efforts.
  • Provide input to management to develop programs to support new business and renewals.
  • Communicate clearly and concisely with customers about sales, configuration issues, payment obligations, customer support, and other issues as they arise.
  • Communicate clearly and concisely and interact professionally with other SBS associates across departmental lines.
  • Attend and participate in sales meetings, product and sales training as necessary, including off-site.
  • Work with SBS Accounts Receivable, sales leader, and others for Buy/Sell dealership transfers, seat reductions/increases, cancellations, and overall coordination between sales channel departments.
  • Perform other miscellaneous duties as assigned.


  • Qualifications

    • Bachelors degree preferred.
    • Automotive dealership experience a plus. General sales account experience required.
    • Must have a high degree of professionalism.
    • Demonstrated proficiency using laptop, including Microsoft applications; network; and internet.
    • Knowledge and use in accessing sales ordering and tracking systems.
    • Excellent telephone and communication skills, both oral and written.
    • Outstanding customer relations skills.
    • Demonstrate a positive customer service attitude.
    • Demonstrated high degree of organizational skills and ability to handle multiple tasks simultaneously.



    Get Hired Faster

    Subscribe to job alerts and upload your resume!

    *By registering with our site, you agree to our
    Terms and Privacy Policy.

    More Medical and Nursing jobs


    Daniels Sharpsmart Inc
    Walton, Kentucky
    Posted 40 minutes ago
    Daniels Sharpsmart Inc
    Walton, Kentucky
    Posted 40 minutes ago
    Daniels Sharpsmart Inc
    Chicago, Illinois
    Posted 40 minutes ago
    View Medical and Nursing jobs ยป

    Share diversity job

    CUSTOMER SALES SPECIALIST is posted on all sites within our Diversity Job Network.


    African American Job Search Logo
    Hispanic Inclusion Jobs Logo
    Asian Job Search Logo
    Women Inclusion Jobs Logo
    Diversity Inclusion Jobs Logo
    Seniors to Work Logo
    Black Inclusion Jobs Logo
    Veteran Job Center Logo
    LGBT Job Search Logo
    Asian Inclusion Jobs Logo
    Disabled Job Seekers Logo
    Senior Inclusion Jobs Logo
    Disability Inclusion Jobs Logo
    US Diversity Job Search Logo
    LGBTQ Inclusion Jobs Logo
    Hispanic Job Exchange Logo