Data Center Operations Specialist I
Sam Houston State University

Requisition:

202400381S

Data Center Operations Specialist I

Non-Exempt

This position is a pay grade 8. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Technical/Para-Professional

Systems & Operations

Information Technology

11/12/2024

Yes

High school diploma or GED equivalent. Two years of experience in a related field. Additional education may be considered in lieu of experience.

Provides monitoring and support for Sam Houston State University's Data Center physical infrastructure to include facility power, cooling, and space management.

Monitors and responds to Data Center alerts according to written procedures on a 24/7/365 basis. Communicates effectively and timely with team members, supervisors, and clients. Provides central point of communication for Data Center related activities. Ensures normal operations of Data Center heating, ventilating, and air conditioning (HVAC) and electrical systems. Performs Data Center physical access control including escorting personnel and conducting tours. Monitors system backups and ensure safe transportation and storage of physical backup media. Installs new and maintain existing Information Technology (IT) assets. Maintain records of all Data Center operating values and IT assets. Performs other related duties as assigned.

Must be able to apply policies and procedures and solve routine problems of a repetitive nature. Must have a basic understanding of a computer's internal components. Knowledge of operating systems (Windows or Linux) and utilities (such as PING, TRACERT, IPCONFIG, NSLOOKUP). Must be able to use standard office software such as Microsoft Office, internet browsers, and email Clients. This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to the Texas CJIS Systems Access Policy.

During emergencies, operational failures, and peak use periods, employee may be called in when off shift to work an extended shift. Special procedures sometimes require extended hours. Some travel is required. Equipment maintenance while exposed to elements, heights (on roof of 4-story building), infrequent or minimal exposure to hazardous materials, lifting heavy equipment, and occasional small scrapes or cuts due to metal edges on equipment.

Current schedule/shift is Sunday - Thursday, 3 pm to midnight.; schedule/shift is subject to change.

Full Time

https://shsu.peopleadmin.com/postings/41487

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report