Deployment Lead - Atlanta, GA
Oldcastle

Job ID: 499836

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Job Summary

• Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new CRM / ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.
  

• The new CRM / ERP system implementation will require significant change for the organization.Deployment Leadswill understand the changes, business impacts, becoming experts in the new system, process, and roles. As part of the project team,Deployment Leadswill ensure new end users are set up for long-term success by supporting readiness assessments, leading end user training, monitoring adoption, coaching users to proper system utilization, and supporting on-site support during the month of system go-lives.
  

Job Responsibilities

• Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live
  

• Work with subject matter experts to identify training needs for target audience
  

• Participate in Train the Trainer (TTT) events
  

• Deliver, reinforce, and sustain end user training activities (classroom / virtual)
  

• Support development of an on-going training and user adoption model
  

• Become an expert in end-to-end system design and processes
  

• Deliver Hyper-care support during Go Live
  

• Be a visible advocate for organizational change & sustainability
  
• Bachelor's degree in business, engineering or other related field
  
• 3+ years of experience in manufacturing or other relevant business preferred
  

• Strong written and oral communication skills
  

• Humility to learn a new business, while applying relevant experience
  

• Ability to work independently and on cross-functional teams while accepting ownership
  

• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
  

Job Requirements

• Strong aptitude to solve problems and improve processes
  

• Desire to tackle new exciting challenges
  

• Hands-on experiencewith Salesforce, SAP or part of another ERP implementation team
  

• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
  

• Strong interpersonal and organizational influencing skills
  

• Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
  

• Dedicated to helping others learn and grow
  

• Innovative spirit to work cross-functionally in developing improvement ideas
  
• 60%+ domestic travel
  

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Date: Nov 18, 2024

Nearest Major Market: Atlanta
Job Segment: ERP, Business Process, Sales Consultant, CRM, Chemical Engineer, Technology, Management, Sales, Engineering

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