Director, Product Management 1 - Tech
PayPal Inc.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.
PayPal seeks a dynamic senior leader for a pivotal role within the newly established Business Data Products & Solutions team. The Business Data Products & Solutions Team aims to drive quantifiable business value underpinned by high-quality data products and capabilities through a strong commitment to and partnership with the Business Units.
This role will involve partnering with key stakeholders across the Enterprise Services & Finance businesses to deliver on the promise and opportunity of PayPal's vast data asset. This person will develop all aspects of the engagement and liaise between technical contacts managing foundational data products and capabilities and the internal business teams looking to leverage them for solutions that will enrich our end customers' experience.
As the Director, Business Data Products & Solutions, you will partner with various cross-functional collaborators across PayPal, including Risk, Compliance, Finance, Data Engineering, Data Architecture, Data Policy, Data Governance, Legal and other domains. You will deliver on the highest-value opportunities to meet the goals of our internal customers, our organizational priorities, and the satisfaction of our growing network of consumers and merchants.
The ideal candidate will have strong communication skills, an ability to find solutions amidst ambiguity, a learning mindset, and a natural affinity for business acumen.
Objectives
• Alignment with Business Goals: Ensure that foundational data products and solutions are designed and delivered in accordance with the business's strategic objectives and priorities.
• Stakeholder Engagement: Collaborate closely with business stakeholders to understand their requirements, gather feedback, align shared OKRs as necessary, and transparently prioritize initiatives accordingly.
• Data Quality and Integrity: Ensure adherence to best practices and standards for the accuracy, reliability, and integrity of the data used in data products and solutions.
• Innovation: Continuously explore and leverage new technologies, tools, and methodologies to enhance data products and deliver additional value to the business.

Job Description:
Responsibilities

• Stakeholder Engagement
  • Build positive and influential relationships across organizations through strong collaborative interactions, proactive planning, and decisive leadership.
  • Drive continuous discovery sessions with business partners to identify, scope, and prioritize opportunities to monetize or commercialize PayPal data assets aligned with business strategy.
  • Partner with the Risk, Compliance, and Finance organizations to understand key revenue growth opportunities and ways data can unlock or unblock them.
  • Own the creation of requirements for Data Product and Engineering teams based on discovery conversations with key stakeholders.
  • Communicate plans with objectives, target outcomes, and critical results to all audiences, including the PayPal Senior Leadership team.
  • Partner with Data Governance, Privacy, and Compliance teams to ensure that our products and solutions comply with regulatory boundaries.
  • Guide and direct platform architects to organize and design information flows across platforms and products following standard taxonomy.
  • Collaborate cross-functionally to promote best-in-class data products & services.
  • Partner with customers and users to understand their business needs, objectives and align data management activities to achieve impactful results.
  • Enable the integration of data management tools & capabilities within functional areas
  • Anticipate and aggressively remove obstacles that slow or prevent delivery of product and program objectives; balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems.
• Operational
  • Own the creation of data-driven requirements for Data Product and Engineering teams to enable development of insight services, based on approved design standards and reuseable architecture patterns.
  • Define growth targets in tandem with internal customers and proactively monitor performance versus projections.
  • Lead creation of business-driven data product requirements to enable insight services to be developed based on design standards and reusable architecture patterns.
  • Deliver a metrics-based approach to data product execution & adoption within functional areas.
  • Define and measure key performance indicators to evaluate and understand the value of data products and capabilities.
• Communication
  • Articulate data strategy and communicate key data management concepts across the organization.
  • Communicate plans with objectives, target outcomes, and critical results to all audiences, including the PayPal Senior Leadership team.
  • Provide thought leadership and expertise in implemention and adoption of enterprise-wide data management frameworks and processes.
  • Collaborate cross-functionally to promote best-in-class data products & services.
  • Partner with customers and users to understand their business needs and align data management activities to achieve meaningful results.

Leadership Qualities

• Strong collaboration skills and ability to influence across all organizations and levels within the company
• Ability to communicate clearly and succinctly to all levels within the organization-translating the organization's goals into execution plans & measures
• Possess the ability to connect, engage, and lead with empathy
• Promote a positive and healthy workplace where employees are inspired and engaged
• Motivate others through a shared vision and confidence that empowers employees to perform at their best
• Demonstrate ability to delegate work and manage team members
• Operate with transparency and honesty in all interactions

Skills

• 10+ years of enterprise data management experience, understanding all facets of data management disciplines, from data governance to data architecture.

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

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