Director Scrum Master
Webster Bank

Job Description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

As a Scrum Master in our Business Solutions division (CIO's Org), you will play a pivotal role in driving the adoption of Agile methodologies, particularly Scrum, to enhance the delivery of technology solutions. You will facilitate the Agile process and serve as a servant leader, guiding our development teams through the entire software development lifecycle. Your primary focus will be on enabling teams to achieve their highest potential by promoting self-organization, collaboration, and continuous improvement.

Responsibilities

• Serve as a Scrum Master for one or more Agile teams, fostering a culture of transparency, accountability, and continuous improvement.
• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring their effectiveness and efficiency.
• Coach and mentor team members on Agile principles, practices, and frameworks, helping them to understand and embrace the Agile mindset.
• Remove impediments and blockers that hinder the team's progress, working collaboratively with stakeholders to find timely resolutions.
• Act as a shield for the team, protecting them from external distractions and influences that may disrupt their focus and productivity.
• Collaborate closely with Product Owners, Developers, Quality Assurance, and other stakeholders to prioritize and deliver high-quality software increments in a timely manner.
• Track and communicate team progress, velocity, and other relevant metrics to stakeholders, promoting transparency and visibility.
• Continuously seek opportunities to optimize the Agile process and drive improvements in team performance, efficiency, and delivery.
• Generate and maintain various reports, including sprint progress, velocity, burndown charts, and stakeholder updates, to ensure transparency, visibility, and continuous improvement within Agile teams.
• Oversee the coordination and management of multiple Agile teams to ensure alignment and successful delivery of technology solutions.
• Leverage core banking experience to provide valuable insights and guidance specific to the financial services environment

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8 to 12 years of experience as a Scrum Master.
• Certification in Agile methodologies, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• SAFe certification and Kanban certification are a plus.
• Proven experience in the banking or financial services sector, with a deep understanding of core banking technology systems and processes.
• Strong knowledge of Agile principles, practices, and frameworks, particularly Scrum and Kanban.
• Excellent facilitation, communication, and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels.
• Experience working with cross-functional Agile teams comprised of Developers, Quality Assurance, Business Analysts, and other roles.
• Demonstrated ability to manage and coach multiple teams, ensuring the successful adoption and implementation of Agile practices.
• Strong problem-solving skills and the ability to navigate complex environments to drive team success.

Preferred Qualifications

• Prior experience as an Agile Coach, providing guidance and mentorship to teams and individuals in adopting Agile practices.
• Strong understanding of Agile scaling frameworks, such as SAFe, and the ability to implement and coach these frameworks within the organization.
• Experience with tools such as Jira, Confluence, and other Agile project management software.

The estimated salary range for this position is $135,000.00 to $160,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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