Epic Application Lead - MyChart
University of Miami

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The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Application Lead - MyChart to work remotely.

The Epic Application Lead - MyChart oversees and leads the Associate Epic Analysts and Epic Analysts on the team maintains the scope, schedule, and quality of application projects. The Epic Application Lead - MyChart initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Develop the project plan, monitor tasks and milestones, and report project changes/status to management
  
• Provide instruction to junior team members and lead application efforts throughout the entire project life cycle while meeting project deadlines and initiatives
  
• Lead the development of new policies and procedures related to application design, enhancements, change control, and maintenance of the application
  
• Serve as the primary resource for junior application team members on technical and functional aspects of the application
  
• Lead the design, development, implementation, and maintenance of the application
  
• Provide guidance on all phases of testing and manage the documentation of workflow design
  
• Lead the analysis of new releases and validate the impacts to the workflow
  
• Provide insight and guidance when junior team members are identifying issues and delegate the work to resolve them
  
• Coordinate the evaluation and resolution of service tickets, identification and implementation of requested application changes, retrieval of requested data, and execution of day-to-day operations
  
• Collaborate with trainers on application changes and new features to develop documentation and training strategies
  
• Lead the interaction with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs
  
• Maintain regular communication with team members and lead weekly project team meetings
  
• Review the status of projects and issues on an ongoing basis with leadership
  
• Become knowledgeable about UHealth's policies, procedures, and business operations
  

Department Specific Functions:

• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
  
• Providing oversight and leadership to Associate Epic Analysts, Epic Analysts, and Senior Epic Analysts on the team
  
• Leading junior team members' work efforts in the design, development, testing, implementation, and ongoing support of the application
  
• Maintaining the scope, schedule, and quality of application projects
  
• Serving as the primary support contact in all matters related to the application
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree in relevant field.
  
• Epic MyChart, Care Everywhere, and EpicCare Link Certifications required.
  
• Minimum 7 years of relevant experience, preferably in healthcare or healthcare-related organization
  
• Familiarity with legal requirements and operational policies related to patient and family privacy practices preferred.
  
• Familiarity with current outside organization connection strategy preferred.
  
• Familiarity with community clinic relationships and how those groups interact (referrals, discharge to SNF, lab ordering, surgery scheduling, etc.) preferred.
  
• Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information preferred.
  
• Ability to work evenings, nights, and weekends as necessary.
  
• Proficiency with Word, PowerPoint, Project, Visio, Excel.
  
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
  
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.
  
• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
  
• Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.
  
• Ability to work effectively with all levels of employees including senior leadership.
  

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H15

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