Epic Senior Analyst, Lab Information Systems (Clinical Pathology)
University of Miami

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The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full- time Epic Senior Analyst, Lab Information Systems (Clinical Pathology) with a hire date of December 2024. This position will provide support across various sights including our new satellite office - SoLé Mia.

The Epic Senior Analyst, Lab Information Systems (Clinical Pathology) initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.
  

• Serves as a primary support contact for application end-users.
  

• Initiates the design, development, implementation, and maintenance of applications assigned to the laboratory team including but not limited to Epic.
  

• Initiates all phases of testing and the documentation of workflow design.
  

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
  

• Initiates the identification of issues and guides the work to resolve them.
  

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
  

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
  

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
  

• Participates in on-call rotations and support and attend and participates in, applicable committees.
  

• Maintains regular communication with team members, including participating in weekly project team meetings.
  

• Reviews the status of projects and issues on an ongoing basis with leadership.
  

• Remains knowledgeable about UHealth's policies, procedures, and business operations.
  

• Adheres to University and unit-level policies and procedures and safeguards University assets.
  

Department Specific Functions:

• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
  

• Adhere to internal controls and reporting structures
  
• Participate in on-call rotations
  
• Participate in rounding events for customers to better understanding workflows and issues
  
• Attend and participate in applicable committees
  
• Foster a positive, collaborative, and inclusive team environment
  
• Foster a culture of innovation, continuous improvement, and excellence in service delivery
  
• Partner with all IT teams when developing streamlined services for customers including but not limited to incident, requests, and projects.
  
• On occasion and depending on type of project, act as the project manager to help oversee tasks through to completion.
  
• Microsoft Office Suite: Word, PowerPoint, Project, Visio, Excel
  
• Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
  
• Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
  
• Critical Thinking:Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  
• Stakeholder Management: Ability to work effectively with all levels of employees including senior leadership
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree in relevant field
  

• Epics Beaker (CP) Certification preferred
  
• Data Innovation preferred
  

• Minimum 3 years of relevant experience; 5 years preferably in healthcare or healthcare-related organization
  
• Ability to travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
  
• Analyze, and solve a variety of problems.
  

• Ability to communicate effectively in both oral and written form.
  

• Ability to lead, motivate, develop and train others.
  
• Familiarity with lab workflows, regulatory requirements, integration points with other Epic modules, and patient experiences preferred
  
• Experience in clinical pathology and lab practices preferred
  
• Previous Epic Beaker, CP implementation experience and certification preferred
  

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H14

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