This job has expired.
LOCATION: Orange or East Hartford, CT
SALARY RANGE: The salary range is dependent on experience level ranging from $60,000 to $75,000.00
JOB REQUIREMENTS:
Education & Experience Required:
- Bachelor's Degree with a minimum 3 years of relevant experience in supporting programs or projects.
- Associate degree with a minimum of 5 years relevant experience in supporting programs or projects.
- Knowledge in the areas of utility related electric & gas technologies and end use customer equipment is required (i.e., utility and customer lighting, HVAC equipment, distributed generation, etc.)
- Electric & gas utility industry knowledge is preferred.
- Utility tariff & rate knowledge is preferred.
Skills/Abilities:
- Demonstrated ability to simultaneously manage multiple tasks while providing excellent customer service.
- Strong computer skills (Microsoft Office, SAP, etc.)
- Attention to detail and strong analytical and problem-solving skills.
- Excellent interpersonal, written, and verbal communications skills.
- Proven ability to work independently.
- Effective organization skills.
- Strong cross functional team skills and a desire to serve co-workers.
JOB SUMMARY:
Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:
This position, in the Customer Programs and Products group, under direction of the program/product specialist, coordinates initiatives for the development, implementation and operation of new and established program and product offerings for the Avangrid networks companies to meet or exceed growth, revenue and/or regulatory objectives. This is accomplished through a comprehensive knowledge of the programs and products this position supports.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
Initiates and reviews program and product enrollment activity which may include lead generation efforts, technical review and cross-product or program referrals and preparation of contracts. Provides customers recommendations to meet their specific needs. (25%, P) Performs quality assurance and technical review on program and product activity, ensuring compliance with minimum standards, program rules and contract specifications. Initiates and performs file reviews, on-site inspections and tracking system updates that include both project specific updates and systematic updates to adjust for changing business needs. (25%, P) Applies knowledge and skills to resolve a wide range of complex issues associated with program/product inquiries from customers, internal sources, other departments, and vendors. (25% P) Coordinates with the program or product specialist and marketing on the development and implementation of a marketing strategy which supports program success. (10% S) Assumes a lead role in special assignments as directed by management to support the overall initiatives and goals of the organization. (10% S) Works across and supports other departments as needed, including initiatives to optimize efficiency by employing a continuous process improvement methodology to reduce costs and increase revenue. (5% S)
Competency Requirements:
It is preferred that for this job, the candidate fulfills the requirements in terms of levels indicated below. For details of the competencies and the various levels, refer to the Iberdrola Competency model below.
1. Delivering for the Business:
- Global view of the Business - Competent
- Achieving Results and Continuous Improvements - Advanced
- Initiative - Competent
- Innovation & Creativity - Competent
2. Global Relationships:
- Flexibility & Globalization - Competent
- Customer Focus - Advanced
- Communicating & Influencing - Advanced
- Teamwork - Competent
3. Managing People:
- Team Management - NA
- Developing Others - NA
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Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Job Posting End Date:
August-16-2024
This job has expired.
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