Basic Job Functions:
Nucor Steel-Berkeley is seeking qualified applicants for a hybrid position of Claims Administrator & Inside Sales Representative. The successful candidate will manage customer accounts and facilitate the acceptance and processing of customer claims for both quality and accounts receivable. Key responsibilities include:
- Providing responsive service and building strong customer relationships with an emphasis on commercial excellence.
- Entering accurate orders, proactive problem-solving, and effective communication between customers and operations, shipping, credit, and metallurgy.
- Coordinating efforts to resolve claims with customers, metallurgists, sales, and accounts receivable teams.
- Working with field claim buyers to resell claimed material while maximizing profitability.
- Managing inventory levels and working with the scheduler to ensure efficient production.
- Serving as the main point of contact for customers and handling various aspects involved with customer accounts.
- Assisting in all functions of customer service as needed.
Minimum Qualifications:
- Associate's degree (Business, Marketing, or related study)
Preferred Qualifications:
- 4- year degree in Business Administration or related field.
- Familiarity with the manufacturing process, product characteristics and customer base
- Knowledge of basic accounting
- Comprehension of inventory control
Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
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