Overview
Snap-on Business Solutions (Richfield, OH)
RS&I Division of Snap-on Incorporated
Work: In Office; Mon.-Fri., 8a - 5p
Responsible for scheduling, installing, configuring and integrating, with assistance from customers, hardware and software remotely (telephonically or by Internet).
Also responsible for completing hardware, software (operating systems) and in-depth product training to customers, via telephone or Internet, ensuring full understanding and utilization of applications and/or products.
Position also responsible as a back up to Technical Call Center, when needed during peak times and or urgent situations to assist customers with product/program needs.
This position may be responsible for potential travel (25%), when necessary, to customer site-locations during peak times or in emergency situations to conduct on-site installation and training.
Responsibilities
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