Internship Vendor Management Specialist
AF Group

SUMMARY:

Responsible for supporting vendor management efforts through data analysis, basic compliance monitoring, and administrative assistance. The role requires foundational skills in data handling and an understanding of vendor operations. Vendor Analyst is also responsible for vendor performance monitoring, relationship management, supporting higher-level contract, compliance efforts, driving cost-saving strategies, overseeing complex vendor relationships, and acting as a key advisor to leadership on vendor-related matters.

Check out the Internships at Emergent Holdings video to learn more.

JOB DESCRIPTION:

• Data Collection and Reporting: Gather and compile vendor performance data, creating basic reports for internal review. Use standard software to maintain and update data repositories.
• SLA Monitoring: Track vendor adherence to service level agreements (SLAs) and report any discrepancies to the Vendor Analyst II, Senior Vendor Analyst or management team.
• Compliance Assistance: Support routine audits by collecting necessary documentation, logging findings, and reporting compliance issues.
• Administrative Support: Schedule vendor meetings, prepare meeting agendas, and handle general inquiries from vendors.
• Documentation Maintenance: Creates and/or maintain accurate and up-to-date vendor records, project documentation, job aids, and business unit resource materials (including contract terms and compliance status).
• Performance Reporting: Analyze vendor performance data, generate comprehensive reports, and present findings to management. Use data-driven insights to recommend improvements.
• Vendor Relationship Management: Manage day-to-day interactions with vendors, handling escalated issues and coordinating service delivery. Facilitate regular meetings to discuss performance and improvement opportunities. Coordinates with stakeholders to define go-live activities. Tracks progress performs follow-up communication
• Prepares and delivers presentation(s) on assigned topic(s).
• Attends unit, departmental, and corporate meetings as assigned.
• Shows learning and both personal and professional growth and understanding of responsibilities.
• Gains an understanding of how company and business works.
• Shows punctuality, professionalism, and a positive attitude when completing assignments.
• Manages multiple deadlines.
• Completes miscellaneous assignments as assigned.
• Uses company software applications to complete assignments.
• Maintains confidentiality.
• Responds to internal and external customer inquiries.
• This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

• Have status as a sophomore, junior or senior as of the end of the spring term (or be enrolled in an applicable graduate program.)
• Have status as a rising freshman, at least 18 years-old, who is enrolled in or has completed a vocational insurance-related program, with some college credits.
• Hold a cumulative grade point average of 3.0 or better as of the most recent grading period.
• Be able to work full-time during normal business hours for this summer.
• Be available to begin employment between mid-May and mid-June.

EDUCATION OR EQUIVALENT EXPERIENCE: Currently enrolled and active in any educational degree program that aligns with our various businesses.

EXPERIENCE: With proper education credentials no experience necessary. Previous work experience preferred.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

• Excellent oral and written communication skills.
• Excellent working knowledge of computers and company standard software; Internet research experience strongly preferred.
• Ability to proofread documents for spelling, grammar and punctuation.
• Ability to perform necessary mathematical computations.
• Ability to comprehend consequences of various situations and make appropriate individuals aware of same for decision making.
• Ability to exchange information clearly and concisely and to present ideas, report facts and other information.
• Ability to establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations occurring as a result of workloads and/or deadlines.
• Ability to maintain confidentiality.
• Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Ability to negotiate, build consensus and resolve conflict.
• Ability to manage multiple priorities and meet established deadlines.
• Attention to detail and analytical skills.
• Ability to work independently as well as within a team.
• Ability to work effectively in a multi-functional business unit.
• Excellent organizational skills and ability to prioritize work.
• Ability to provide customer service by responding appropriately to inquiries or concerns from agents, policyholders, regulatory agencies, management, and employees.
• Effective presentation skills in a variety of settings.
• Ability to work in both a structured and unstructured environment.

WORKING CONDITIONS:

• Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.

Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $18 and $33.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.

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