IT Operations & Systems Administrator / IT Operations Analyst
i3

Overview

The IT Operations & Systems Administrator / IT Operations Analyst is a critical part of our organization's success and is responsible for the daily monitoring, maintenance, and administration of IT systems and networks. In addition, they will perform customer engagement, provide expertise supporting information system components, infrastructure integration, and all other duties to satisfy architectural and business requirements.
Responsibilities

• Responsible for administering cloud and on-premises offerings such as: Office 365, Exchange Online, Teams, Active Directory, OneDrive, and Intune.
• Ensure the integrity of i3 systems by following security best practices.
• Ability to create and configure virtual and physical machines and Web Applications in a multi-platform environment.
• Engage with other IT team members to ensure that services meet operations requirements for internal and external clients and meet the standards for consistent documentation.
• Collaborating with the team on future direction and opportunities for new technology.
• Provide infrastructure expertise to assist the Cyber Security team in implementing DFARS/CMMC compliance.
• Assist Staff Solutions Architects with implementing new solutions.

Qualifications

Knowledge, Skills, and Abilities:

• Knowledge of cloud environments and service models, including IaaS, PaaS, and SaaS.
• Knowledge of networking fundamentals.
• Ability to train and mentor other members of the team.
• Knowledge of virtualization fundamentals.
• Ability to remediate and troubleshoot issues.
• Knowledge of automation tools such as Ansible, Saltstack, and Terraform.
• Excellent oral and written communication skills, excellent interpersonal skills, the ability to work calmly and effectively under pressure and manage time effectively in a changing environment, conceptual solid and logical skills, and vital planning and project abilities.
• Ability to operate within a collaborative team framework in the workgroup and across IT Services.
• Must be able to work as an independent, productive, responsible, self-motivated operational and solutions team member, often simultaneously.

Experience:

• Bachelor's degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field.
• Minimum of 5 years of relevant experience.
• CompTIA Security+ CE or the ability to obtain within 6 months.
• Secret clearance or the ability to obtain one.

About i3

Headquartered in Huntsville, AL, i3 is a national leader in providing innovative technical and engineering solutions to a broad customer base across the U.S. DoD. Specializing in missile and aviation engineering and logistic services, electronic warfare and electromagnetic affects analysis, UAS system integration and flight operations, full lifecycle C5ISR engineering services, engineering analysis, cybersecurity and IT/IA innovative solutions and virtual training, simulation & serious game development and implementation.

• We were founded in 2007 with the intent to do business differently.
• Our focus is to leave our team members, our customers and our communities better than we found them.
• Our ultimate goal is to strengthen our Nation and our warfighter.

Perks and Benefits at i3:

• 100% team member owned
• Outstanding insurance coverage
• 401(k) match
• Health and wellness incentives
• Tuition and certification reimbursement
• Generous PTO
• Fun culture with company activities
• Countless opportunities to give back to the community through our charitable organization, i3 Cares

We work hard. We compete hard. We play hard. Apply now to join us!

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