Kitchen Supervisor
Shaner Hotel

ABOUT THE TEAM

Shaner Hotels has an amazing opportunity at our Wellsworth Hotel, a 203- room modern structure with historic attributes, features 24,000 square feet of state-of-the-art meeting space and an exceptional food & beverage operation. Located in the charming New England town of Southbridge, Massachusetts, the Wellsworth Hotel is within an hour's drive of both Boston and Hartford. This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches yet the technological convenience of an IACC-accredited conference center. It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts.

ABOUT US

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION

• Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Handle guest complaints ensuring guest satisfaction.
• Other duties as assigned.

Responsibilities

Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment.

Qualifications

• Minimum one year of experience as a line cook; prior supervisory experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, certification of culinary training preferred.
• Safe food handling certificate.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
• Bilingual English/Spanish a plus.

---