Logistics Transportation Planner
The Judge Group Inc.

Location: Ontario, CA
Salary: $20.00 USD Hourly - $22.00 USD Hourly
Description: Our client is currently seeking a Logistics Transportation Planner

Title: Logistics Transportation Planner

Location: Ontario, CA

Duration: Long Term Contract

Responsibilities:

• Serve as the main contact for customer relations

• Support SOP/Work Instructions maintenance and ensure operational best practices in line with customer requirements as well as ensure operational SOP compliance

• Manage daily operations including booking, tracking, and tracing of cargo (FTL/LTL/AIR)

• Excellent customer service in all aspects from booking to cargo delivery on time

• Request for quotation with carriers and negotiate the spot rates

• Manage, coordinate, and implement cost-effective operational solutions to continuously improve efficiency and enhance service levels and quality

• Communicate daily with customers, carriers, and internal staff

• Maintain essential account documentation with up to date information and ensure that it is filled and stored to be readily accessible to the team when/if needed Increase customer satisfaction and business share through regular contact

• Follow up any account issues and communicate/liaison with management to implement/drive solutions

• Analyze service and cost data for actions or recommendations for business improvement

• Report required for service failure, claim, damage, and any other irregularities

• Accuracy of data entry into systems

• Monitor trends and report changes to management

Requirements/Qualifications:

• High School Diploma or GED Required; Bachelor Degree Preferred

• Years of experience in FTL/LTL Transportation dispatching or operations in logistics industry required

• Proficient in MS Office applications such as Excel/PowerPoint/Word/Outlook

• Self-motivated and works well under pressure with minimal supervision

• Highly organized with ability to manage multiple shipments, while paying close attention to detail

• Excellent analytical and problem solving skills

• Excellent verbal and written communication skills

• Strong customer service and negotiating skills

• Appropriate phone and email manner with internal and external customers

• Experience with NAFTA/USMCA cross border transportation preferred

• Warehouse and/or manufacturing knowledge preferred

Contact: mignaciopriam@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

This job has expired.