NYS IES PRD-20240906-378 Business Analyst Level 2
Voyatek

Opportunity Details

Full Time NYS IES PRD-20240906-378 Business Analyst Level 2

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 2 Business Analyst to join our NYS Integrated Eligibility System Team located in Albany, NY. This role is On Site, (with some remote work after a few months) and is a long term contract, 29 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The Business Analyst (BA) will conduct requirements analysis of existing system processes and elicit, analyze, and document requirements for the implementation of the Fair Hearings System. Responsibilities include:

• Identify and document as-is and to-be requirements using IES program standards which may include context diagrams, process flows, use cases, business rules, and misc BA artifacts.
• Conduct systems analysis and documentation on legacy mainframe systems.
• Meet with multiple stakeholders and produce work products that reflect and ensure system planning, design, and delivery are inline with business needs.
• Conduct artifact peer reviews, adhere to project timelines, and balance multiple priorities.
• The candidate is expected to travel during this engagement. Travel may range from 10-25% of the candidates time depending on the consultant's work assignments. Travel will occur throughout New York State and may involve overnight stays depending on the location and the work required; length and mode of travel will vary depending on the work assignment.
• Awarded candidate is required to be onsite at their assigned work location at the frequency required by the Office of Information Technology Services(ITS). This frequency is subject to change with advanced notice. Candidates who are unwilling to be onsite for the required timeframe will have their task orders terminated.

Mandatory Qualifications:

Level II- Between four (4) and seven (7) years of experience as a Business Analyst

Between four (4) and seven (7) years of client centered business analysis experience including: Conducting and leading requirements gathering sessions, analyzing requirements gathered, working on software development projects with an active role working with stakeholders, project managers, technical teams, and other business analysts.

Between four (4) and seven (7) years of extensive requirements analysis experience including: Identifying, documenting, and validating system requirements that span multiple complex domains for continuous integration and deployment and preparing proposals for best fit technology based on the elicited requirements.

Desirable Qualifications:

Between four (4) and seven (7) years of experience identifying, documenting and validating system requirements for a Human Service Modernization Project with a focus on enrollment, eligibility, case management, and fair hearings.

Between four (4) and seven (7) years of experience analyzing and validating mainframe system requirements from existing legacy systems, like COBOL.

Between four (4) and seven (7) years of experience working independently on end-to-end business process reengineering and optimization in a technology environment, while documenting the To-Be requirements for the online solution.

Between four (4) and seven (7) years of experience creating requirement artifacts such as: business process flows, detailed use cases, business rules catalogs, data dictionaries, wireframes, and specifications while adhering to pre-established templates.

Between four (4) and seven (7) years of experience in facilitation which may include requirement workshop preparations, facilitating and leading collaborative sessions with stakeholders, discussions with leadership, and reporting on project status.

Between four (4) and seven (7) years of experience working in or with the subject matter of legal, or adjudicative, court hearings, fair hearings, appeals or court procedure and processes.

Between four (4) and seven (7) years of experience implementing web based, client facing applications and aligning requirements with federal standards, conditions, and regulations.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $60.00-$70.00 per hour.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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