Office Manager and Housing Operations Coordinator
Wellesley College

At Wellesley, our mission is to deliver an outstanding liberal arts education
to women who will make a difference in the world. Our collaborative
community, comprising faculty, students, staff, and alumnae, is guided by
our shared values. We champion intellectual discovery and excellence,
uphold gender equality as foundational to progress, affirm diversity as
crucial to educational excellence, value connection and community, empower
individuals for social change, and commit to integrity and academic freedom
in our pursuit of knowledge. Join us in this transformative journey!

When applying for the position, please ensure a thorough review of the job
details. If you are an internal employee, kindly utilize the internal portal on
Workday for your application. Prepare a comprehensive resume/cv and cover
letter for upload. Acceptable formats for these documents are either PDF
(.pdf) or Word (.doc).

Job Posting Title
Office Manager and Housing Operations Coordinator

Job Description Summary
Admin Non-Exempt

Job Description
Position Summary
The Office Manager and Housing Operations Coordinator is a live-on staff Residential Life member who serves in the capacity overseeing main office functions, housing functions, and assistant to main office leadership. This position provides administrative support to the Associate Dean of Residential Life, the Associate Director of Residential Life for Community Standards and Integrity, and the Associate Director of Business Operations for Residential Life. The position will also assist the other professional Residence Life staff on projects, committee work, and on-going departmental commitments. As the Housing Operations Coordinator, this position is responsible for assisting with a variety of housing-related functions, including maintaining the Department's StarRez database and assisting with communications and housing operations. This position is also involved in many aspects of the daily operations of the department, scheduling and coordinating departmental meetings and functions, processing payments in Workday, managing office spending and purchasing, serving as a liaison to campus partners including custodial and facilities, Student Life office managers, and outside vendors.

This position will also recruit, train and supervise student office workers who support the business functions of the department.

This position serves in the on-call rotation.

Primary Position Responsibilities

• 30% : Manage daily office operations, such as phone and email inquiries, inventory management, and office procurement.
• 30% : Maintain the StarRez database and manage specific housing processes, including move-in/move-out coordination, room changes, and key management
• 10% : Collaborate with campus partners and third-party vendors to enhance the residential experience for students, ensuring compliance with sustainability initiatives and efficient vendor management (e.g., Boomerang)
• 10% : Lead departmental marketing, including social media campaigns, website updates, and storytelling initiatives to engage the student community
• 10% : Recruit, train, and supervise student office workers who assist with business functions.
• 5% : Contribute to departmental committee work
• 5% : Participate in the professional staff on-call rotation to respond to emergencies.

Performance Profile:

• Ensure the timely and accurate management of housing processes
• Provide prompt, thorough responses to inquiries via the Student Housing email account and phone line, ensuring accurate information is communicated or directed to the appropriate personnel.
• Demonstrate a collaborative approach with campus departments, establishing a reputation as a knowledgeable and resourceful team member.
• Deliver high-quality marketing and social media materials that foster student engagement and promote the residential experience.

Education Required:

• Bachelor's degree required

Experience Required:

• 1-3 years of clerical or related experience, preferably in a higher education setting.

Skills and Abilities:

• Excellent customer service skills
• Excellent written communication skills
• Proficient computer skills including web design and maintenance, Excel, Word and Power Point
• Attention to details
• Ability to multitask and accept directions from multiple people in the department
• Must be able to work with other departments to fulfill responsibilities for building manager

Company Description
Wellesley's mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community-faculty, students, staff, and alumnae.

Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success.

• Competitive Compensation : Experience competitive wages ensuring your dedication is recognized and rewarded.
• Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones.
• Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail.
• Paid Time Off : Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony.
• Retirement Savings : Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees
• Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, free onsite and virtual fitness classes and access to cultural and leisure activities throughout metro-Boston.
• Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment.
• Tuition and Education Benefits : Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning.
• Campus Privileges : Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources, and seize opportunities to attend diverse campus events that contribute to a vibrant community.

Apply today and take your first step toward a rewarding career with Wellesley College - where your unique strengths and success are celebrated as part of our shared commitment to inclusivity!

Worker Sub-Type
Administrative

Time Type
Full time

EEO Statement
At Wellesley, we embrace and honor difference and diversity. We believe the best ideas-the best solutions-draw on a range of voices, perspectives, and experiences. As a college, and as a community, we are dedicated to assuring that all members for the Wellesley community have an equal opportunity to flourish.

Wellesley College is an Equal Opportunity Employer, committed to the diversity of the college community and the curriculum . Wellesley College and all its subcontractors shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that Wellesley College and all of its subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. Candidates who believe they can contribute to that goal are encouraged to apply.

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