Office Manager
Material Handling Systems

FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

The Office Manager serves as a gatekeeper for employees, customers and other guests, with duties that range from answering phones to coordinating on-site customer visits, training and trade shows. This role is very independent and requires a great deal of self motivation and discipline.

Responsibilities:

Customer Service

• Answer phones
  

• Coordinate customer & vendor visits
  

• Schedule conference rooms
  

Sales & Marketing Support

• Reserve conference rooms for Sales Meetings
  

• Organize lunches/dinners for sales meetings
  

• Support Regional Sales Managers with data entry in CRM and ERP systems
  

• Work with Marketing to organize travel and dinner reservations for trade shows (Promat, Modex)
  

• Maintain inventory of company branded merchandise
  

• Organize customer training (TCI) events - conference room, lunches, dinners, certificates and printed/electronic presentation materials
  

General Administrative duties

• Expense reports and other administrative duties for executives
  

• Organize lunches and dinners for customer visits and company events
  

• Manage inventory of office supplies and snacks
  

• Organize equipment and rooms for Town Hall meetings
  

• Serve as the "Go-To" person for questions - Who's Who, Org Chart updates, direct traffic
  

• Work with building owner to stock breakroom
  

• Support HR with new-hire on-boarding and orientation, including maintaining org chart
  

• Develop and maintain office calendar for key events
  

• Develop and maintain tracking method for employees in office, traveling, on PTO
  

Required Knowledge, Skills, Abilities:

Strong interpersonal skills

• Make a good first impression, both in person and over the phone
  

• Work well with the entire staff
  
• Be flexible and adapt to changing requirements
  
• Detail oriented and well organized
  

• Able to multi-task and tolerate multiple interruptions
  

• Fill gaps in communication to employees as needed. Requires extensive knowledge of MS Office suite
  

• Microsoft Teams
  

• Microsoft Outlook, Word, Powerpoint, Excel. Will also require data entry into ERP system and CRM system (training will be provided)
  

Education and Experience:

High school diploma or GED required.

Associates degree (minimum) in business administration preferred.

3-5 years experience as receptionist, executive assistant or office manager preferred.

The base salary range for this role is $55,000 to $70,000. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.

Travel Requirements:

May be asked to attend trade shows to support customer events.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

This job has expired.