Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.
For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman
Job Overview:
The CCG (Core Consultant Group) is Oliver Wyman's pool of early-tenured consultants. The CCG typically have between 0-4 years of consulting experience and join at entry-level as university graduates. The Talent Manager is primarily responsible for the staffing and performance management of ~40-50 consultants; are in constant contact with their consultant group to know and understand their current strengths, development objectives, personal preferences and career goals. You'll also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues. A successful Talent Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. You will work in a tight knit team against demanding timelines to help deliver Oliver Wyman's business model.
***This is a hybrid role that will require a presence in the office 3 days per week. There is no option to be fully remote.***
Key Responsibilities:
Talent Management:
- Ownership of the project staffing for your consultant population (~40 consultants, in Chicago)
- Track your consultant's performance, skills and development needs to help guide their growth and progression within OW
- Assist your consultants with any employee relations issues or general Human Capital questions
- Coordinate with the Learning and Development team on appropriate training for your consultants
- Ensure consultant files (bio slides, project reviews, technical skills, etc) are kept current and readily available for project proposals
- Understand the performance management framework and competency model and how it applies to own consultant's situations
- Participate in monthly meetings to discuss consultant performance and highlight any situations that require additional follow up
- Support the Regional TM Head in running the semi-annual performance management process; including the analysis of performance outcome results
Project Staffing:
- Help to ensure all projects are staffed via our weekly staffing process (working across the TM community) by understanding the pipeline and what specific skills are needed for each request
- Coordinate and interact daily with the TM team to provide "best fit" solutions on projects
- Help to make tough staffing decisions across the Industry and Capabilities Teams and ensure we are meeting client needs
- When consultants are available; manage all non-billable requests to effectively utilize their time
Experience Required:
- Bachelor's Degree or equivalent work experience
- 3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
- Management consulting and/or Human Resources experience preferred
Skills and Attributes:
- Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners-Consultants) as well as projecting confidence in the message that you are delivering
- Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
- A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
- Ability to work with confidential data
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.