Patient Care Coordinator
The Judge Group Inc.

Location: REMOTE
Salary: $19.00 USD Hourly - $22.00 USD Hourly
Description:
Title: Patient Care Coordinator

Hours: 8:00am - 5:00pm (Monday - Friday)

Location: Remote (Must live in WA or OR)

Type: Contract

Rate: $19.00-22.00

Primary Responsibilities:

• Make outbound calls to the Medicare Advantage patient population within the Optum Care Network to schedule preventative care and health maintenance visits with primary care departments.
• Engage with insurance companies over the phone to assist patients with insurance updates as needed.
• Greet customers into the practice and provide instructions and/or directions as necessary over the phone.
• Schedule and coordinate all patient appointments as directed.
• Maintain an organized and clean work area, free of clutter.
• Prepare all documentation and records with accuracy as directed or necessary for patient care.
• Meet or exceed the performance measures established by the Practice Management Department.
• Follow established policies and procedures related to the position.
• Participate and contribute in a team-based environment.
• Maintain a team-supportive attendance record.
• Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High Performance Organization.
• Follow HIPAA regulations.
• Adapt and perform effectively in a continuously changing environment and in occasional difficult situations.
• Ensure communication, conduct, and dress portray a professional quality at all times.

Contact: mgautreau@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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