Plumbing Operations Manager - Corona, CA
ARS

Company Name

RighTime Home Services

Overview

RighTime Home Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Operations Manager. As the Plumbing Operations Manager, you will be responsible for the scheduling and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.

We offer

• $90,000 - $115,000 base salary
• Annual bonus opportunity
• Comprehensive benefits package including medical, dental, vision & life insurance
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

• Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations
• Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills
• Provide technical support to the field via radio, telephone, and/or at job sites
• Review and audit technician paperwork daily; ensure that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment
• Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs
• Provide technical support for the plumbing technicians
• Resolve customer issues and complaints to ensure customer satisfaction
• Assist the general manager with data collection and report preparation
• Conduct site surveys
• Review payroll records to ensure that technicians are paid properly

Qualifications

• High School diploma or general education degree (GED)
• Proven success leading a team to achieve branch/corporate objectives
• Proven track record and prior Service Management experience in the Plumbing industry required
• Strong computer and mathematical skills required
• Excellent negotiation, communication and presentation skills
• Understanding of a P&L statement and budgeting
• Ability to understand the effects of economic, financial and market conditions on the business
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
• Ability to think both strategically and execute against day-to-day objectives

If you are interested in joining our team, please apply today.

We provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, sex or gender (including gender identity and gender expression), sexual orientation, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state or local laws prohibiting discrimination. We are an Equal Opportunity Employer.

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