Program Manager (Marketing, Communications, Events) - Graduate School
University of Miami

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The Program Manager leads the planning, execution, and delivery of program initiatives, ensuring they align with organizational objectives. The Program Manager supports the daily administration of assigned programs within the department and assists with implementing initiatives effectively. The incumbent focuses on delivering quality programs to University faculty, staff, and other key stakeholders and acts as a point of contact for communication between leadership, faculty, students, and staff.

CORE JOB FUNCTIONS

Supports their leader with managing assigned program components and preparing documentation and reports. Establishes, maintains, and reports on program effectiveness, ensuring the programs aligns with the objectives. Assists with managing program budget by monitoring expenditures. Stays abreast of market trends and legislation impacting program functions. Verifies, organizes, and prepares grants, procurement, and other program-relevant documents. Coordinates logistics for program events and activities. Partners with other departments to increase program awareness. Identifies new needs and emerging issues and develops innovative programs, initiatives, and resources. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's Degree in relevant field

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes:

• Knowledge of business and management principles.
  
• Ability to direct, manage, implement, and evaluate department operations.
  
• Ability to establish department goals, and objectives that support the strategic plan.
  
• Ability to maintain effective interpersonal relationships.
  

DEPARTMENT ADDENDUM

Department Specific Functions

Communications

• Ensure UM and Graduate School visual identity is preserved in all communications
  
• Collect content, compile, create, edit and publish the graduate student and postdoctoral fellows bi-monthly newsletters
  
• Maintain the websites of the Graduate School and Postdoctoral Programs Office
  
• Train and supervise other Graduate School team members on software to update, edit, and publish Graduate School and Postdoctoral Programs Office websites and newsletters
  
• Regularly compiles, updates, and maintains contact lists and Graduate School listservs
  

Programming

• Prepare annual programming calendar for graduate students and postdoctoral fellows
  
  • Obtain requisite approvals from Graduate School leadership for the annual programming calendar
    
  • Disseminate calendar to Graduate School team
    
  • Ensure calendar and all related programming is accurately archived in the Graduate School's box folder
    
• Work with Deans and Director to manage Graduate School events from idea phase through successful completion
  
  • Create and disseminate event invitations
    
  • Disseminate relevant marketing materials
    
  • Track RSVPs
    
  • Handle pre-event logistics including run-of-show and follow-up calls
    
  • Event-day management
    
    • Supervise and manage registration, check-in, and online event logistics
      
    • Serve as greeter and/or emcee for all Graduate School events
      
  • Ensure timely reconciliation of event expenditures
    
• Ensure Graduate School leadership has up to date briefings for all programming events
  
• Research, monitor, and implement feedback from surveys completed by program attendees to measure the impact and success of the various programs.
  
• Benchmark programs against peer institutions and provide reports to Graduate School leadership
  
• Assist in developing, implementing, and managing new strategies, software, tools, projects, initiatives, and processes for improvements and efficiencies of event planning and communication dissemination
  
• Perform regular business process and workflow analyses for programming events
  
  • Provide summary report to Graduate School leadership concerning each event
    

Unit Support

• Conducts research and makes recommendations on Graduate School purchases regarding gifts and giveaways
  
• Facilitate office activities and communications including:
  
  • Updating website
    
  • Monitoring Graduate School email inboxes daily
    
    • Responding to requests
      
    • Filing completed emails and requests
      
  • Ensuring appropriate reporting and lines of communication are in place between committees, groups, and the Graduate School
    
• Maintains Graduate School Standard operating procedures related to assigned tasks
  
• Ensures agenda, papers and presentations are available for meetings and committees
  
• Provide support to Graduate School leadership in the delivery of the unit's strategic plans
  
• Assist Graduate School leadership with briefing materials, draft reports, communications, presentations, and correspondence.
  

Other duties as assigned.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
A7

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