Quality Assurance Quality Control Specialist
Sonic Healthcare USA

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

You are a superhero when it comes to patient specimens. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Fully Remote Opportunity

Days: Monday - Friday

Hours: 2:00 PM - 10:30 PM

Full-time - Benefit Eligible

The Operations Administrative Assistant will report to the VP of Operation, the Operations Administrative Assistant facilitates the efficient operation of the department by performing a variety of clerical and administrative tasks, running reports and assisting in submitting required information to state agencies; and ensures that patience/client information is correct and complete and review digital slides verifying required quality and ensuring the slides are correctly assigned to the ordering physician.

Duties/Responsibilities:

• Assists with QA/QC of slides
• Answers phone calls, screening when necessary.
• Manage and prioritize incoming emails
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to customer calls related to insurance filings of their cases
• Follows up with clinics regarding missing customer insurance information
• Reviews the database and follows up on delayed results and updates leadership on these issues
• Assist Lab/Sales/Operations teams with data entry, data retrieval, analysis work or other administrative tasks
• Performs other related duties as assigned.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Google Workspace; Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Possess and maintain an unrestricted driver's license.
• Ability to work independently.

Education and Experience:

• High School degree or equivalent; Associates degree in Business or related field preferred.
• Previous administrative and lab experience strongly preferred.

Scheduled Weekly Hours:
40

Work Shift:

Job Category:
Laboratory Operations

Company:
Pathology Watch Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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