Quality Improvement Specialist II - Anderson Center
Cincinnati Children's Hospital Medical Center

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• The #1 Pediatric Hospital in the Nation - US News and World Report 2023
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

JOB RESPONSIBILITIES

• Work Sessions- Provide planning and facilitation for meetings including large group learning sessions, conference calls, and expert meetings. Design work sessions with a specific focus or intent. Drive consensus to finalize the charter, measures and interventions to help teams obtain results. Keep meetings focused and moving, and ensure even participation. Build cohesiveness to achieve results and guide the teams to perform at the highest level possible. Provide expert level meeting facilitation for project teams, including agendas and outcomes. Facilitate the planning and execution of PDSAs. Facilitate the development of strategic improvement goals.
  
• Planning and Coordination- Drive change by working with faculty and content experts to identify evidence-based care. Work with leaders and management to plan and lead planning group meetings. Orient group to the process and their roles and responsibilities. Coordinate learning sessions with guidance from management and faculty. Develop learning session agendas. Support recruitment of participants by interacting with client and interested teams.
  
• Customer Service- Provide expert customer service as a consultant to quality improvement teams utilizing CCHMC improvement science methodology and tools, reliability science, expert level facilitation, and change management methodologies including team building, leadership development, and will building. Understand the aims and scope of the work. Identify and implement QI data driven strategies to ensure team's success. Be present in areas supported. Provide project management for improvement teams, strategic planning sessions, and other organizational meetings.
  
• Teamwork- Develop connectedness with peers to develop a strong working team. Assist staff and students in successful understanding of QI methodology and completion of assigned projects. Provide coaching to develop strong team leaders. Provide coaching services to improvement science students to assist them in the learning and application of QI methods, models and theories.
  
• Coaching and Support- Provide coaching and support for quality improvement teams and contribute to strategic planning. Coordinate and contribute to the development of learning objectives for all activities and provide final approval for all pre-work, learning session and Action Period call materials. Develop Learning Session evaluations. Teach and train at learning sessions.
  

Coach and train internal and external team members in quality improvement methods. Assist in the design and execution of quality improvement projects. Serve as a consultant to faculty and staff to develop the charter, KDD, measures, PDSA cycles and data systems.

JOB QUALIFICATIONS

• Bachelor's degree in a related field
  
• 2+ years of work experience in a related job discipline
  
• Experience with PI, CQI, Six Sigma, Lean or TQM techniques
  

Market Leading Benefits Including:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
• Medical coverage starting day 1 of employment. View employee benefits here.
  
• Competitive retirement plans
  
• Tuition reimbursement for continuing education
  
• Expansive employee discount programs through our many community partners
  
• Referral bonus program for current staff!
  
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
• Physical and mental health wellness programs
  
• Relocation assistance packages available for nurses!
  

Primary Location
Burnet Campus

Schedule
Full time

Shift
Day (United States of America)

Department
AC Hospital Operations

Employee Status
Regular

FTE
1

Weekly Hours
40

Salary Range
$79,830.40 - $101,150.40

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.

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