Senior Commercial Relationship Manager
Everwise Credit Union

South Bend, Indiana


Job Description:

Position Summary:

The Senior Commercial Relationship Manager will develop and oversee a Commercial Loan Portfolio, focusing on the growth and development of commercial and industrial relationships with middle market business, typically comprising businesses with annual revenues exceeding $20 million. The Senior Commercial Relationship Manager is accountable for leading internal and external partners in obtaining credit approval, facilitating connections to other lines of business, and fostering relationships with new prospects, centers of influence, and existing clients. Responsibilities include proactive portfolio management, ensuring loan compliance, mitigating risk, and maintaining profitability by acquiring and analyzing necessary financial data, including ongoing relationship reviews with direct management.

Primary Responsibilities and Duties:

  • Actively engage in middle market business development activities to attract new, profitable business and a multi-product relationship.
  • Lead the screening and interviewing of commercial applicants to assess their financial needs, including treasury management and debt products on the business.
  • Gather required information to compile a comprehensive loan package to submit for decisioning.
  • Lead joint calls with MicroLenders, Business Bankers, Relationship Managers, Treasury Management, and other internal stakeholders and departments.
  • Complete comprehensive financial analysis of commercial applicants.
  • Lead all loan closing by adhering to proper documentation procedures, obtaining required signatures, and disbursing funds per approval.
  • Manage loan portfolio, deposit accounts, collections, and documentation.
  • Active participation in professional community relationships to enhance Everwise's visibility and secure new business opportunities.
  • Participate in community service and promotional events, to foster personal development and enhance Everwise's positive reputation in the community.
  • Introduce additional financial services to enhance member relationships. Such as - Cash Management, Mortgage, and Retail Services.
  • Mentor Commercial Relationship Managers and Business Bankers, including reviews within their portfolios.
  • Assume additional responsibilities for the growth, advancement of Everwise.

Knowledge/Skills:
  • Extensive Corporate and Commercial middle market loan experience across diverse industries, and commercial real estate asset classes.
  • Superior in negotiation, with excellent verbal and written communication skills.
  • Deliver exceptional service to our business members, regardless of circumstances.
  • Utilize interpersonal skills in interviewing, negotiating, selling, and managing difficult conversations with members.
  • Uphold impeccable integrity by safeguarding the best interest of Everwise and its members through prudent lending practices and risk mitigation.
  • Robust knowledge in business and contract laws.
  • Comprehensive knowledge of deposit services, structuring commercial loans, implementing treasury management solutions, and promoting Everwise products, services, including derivative products.
  • Strong understanding of commercial credit, loan services, and credit risk policies and procedures.
  • Highly skilled in structuring treasury management solutions for a diverse clientele, including large and small corporate and commercial entities, both prospective and existing clients.
  • Ability to work autonomously and collaboratively in a team environment.
  • Understand and adhere to government laws, regulations, and Everwise's policies and procedures concerning Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.

Minimum Requirements:
  • Bachelor's degree in business, Accounting, Finance, or related field, required.
  • 7+ years' experience corporate and commercial middle market lending, maintaining a portfolio of banking clients within the financial services industry.
  • Outstanding skills in financial software and Microsoft Office suite.
  • CPA, relevant certifications, or advanced degree, preferred.
  • SBA experience, preferred.

Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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