Senior Global Product Consultant
Caterpillar

Career Area:
Sales
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join our dynamic team as a Senior Global Product Consultant , where you'll be at the forefront of innovation in Small Excavators (HEXSM). In this exciting role, you'll become the HEXSM lead for Global Construction Infrastructure (GCI) Division, driving the New Product Introduction (NPI) functional requirements to the Global Product Group (Excavation Division) ensuring we meet our customers' needs Worldwide (WW). You'll work closely with customers globally, regional GCI Sales and Application Teams, and the Excavation Division's New Product Introduction Manager and WW Product Manager, gathering insights, shaping functional specifications, and defining critical requirements for our new HEXSM products.

Your deep expertise will be pivotal in leading competitive tests, evaluations, and analyses, ensuring our products stay ahead of the curve. You'll guide and inspire a Global Market Team (GMT) of Regional Product Applications Specialists (RPAS), Product Marketing Consultants, and other product experts. Plus, you'll create and deliver comprehensive training programs for our RPASs and collaborate on global marketing strategies.

If you're passionate about Small Excavators and eager to make a global impact, this role offers an unparalleled opportunity to lead, innovate, and excel! Join us and be part of a team that's revolutionizing the industry!

What you will do:

Lead Global Construction & Infrastructure Division's (GCI) Global Customer Product and Functional Requirements' development in support of HEXSM NPI programs. Responsible for developing global critical customer product application requirements and product functional specifications for input to the WW Product Group's NPI programs and gaining approval from the WW PM and VPs at the NPI Gate Reviews for HEXSM. Specifically:

• Owns GCI's marketing requirements and VOC input to New Product Introduction Development: This includes the collection, prioritization and communication of Voice of the Customer, Voice of Dealer, Voice of Machine and Voice of Expert.
• Defines value of new product features, functional and technical specifications, and general product requirements. Including PINs and pricing recommendations to Global GCI Consultants. Support Value Analysis work for NPI teams especially related to competitive performance, features, maintenance, and repair costs.
• Identify, manage, and provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis.
• Apply knowledge of products, technology, industry, customers etc., into strategic planning and Product Group Multi-Generational Product Planning (MGPP). Incumbents may mentor less experienced personnel.
• Key member of the Next Gen Hydraulic Excavators (NGH) launches for HEXSM responsible for the Global Training Pack execution, training the RPASs and coordinating the marketing machines globally.

Basic Qualifications:

• Technical Excellence : Deep expertise in Hydraulic Excavators or similar heavy equipment, developing global customer requirements and specifications for NPIs, with a track record in competitive performance studies, value analysis, and cost analysis, translating features into actionable recommendations. Must clearly demonstrate the ability to understand and articulate technical machine performance and application knowledge that allows you to be regarded as an "expert" in product application and specifically for HEXSM.
• Strategy : Ability to bridge customer needs and product vision, identifying portfolio gaps and analyzing trends and demand, performing complex analyses for strategic planning, and communicating customer insights for strategic decision on pricing, features, and customer economics.
• Communication : Exceptional communication skills to convey insights to global teams and executives, preparing and presenting detailed reports for NPI approvals, developing global training programs, and mentoring less experienced personnel.

Top candidates will also have:

• Advanced degree in business or engineering
• Field Rep experience and global work experience.
• Strong ability to navigate and communicate across matrix organization to ensure seamless collaboration and alignment.
• Familiarity with heavy machinery or other similar industries, providing valuable context for immediate contribution.

Additional Information:

• Locations: Peoria, IL or Cary, NC.

• Travel globally required up to 50% of time.
• Caterpillar operates in a hybrid environment, requiring 3 days per week of onsite work
• Visa sponsorship is not available.
• ISE assignments are not available.
• Domestic relocation is offered for this position.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI #Careers

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days, paid volunteer days and paid holidays (prorated based upon hire date).

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 18, 2024 - December 2, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community .

---