Senior Manager, Operations - Last Mile Strategy & ...
Walmart

What you'll do at

Position Summary...

What you'll do...

In today's fast-paced world, the expectation for rapid delivery to customers' homes has revolutionized the way businesses operate, transforming convenience into a necessity. We are seeking an experienced Senior Manager to join our Last Mile team based in Bentonville. This position will play a crucial role in shaping and driving the strategy for customer delivery initiatives, directly impacting the way we meet the modern demand for rapid home delivery and transforming our customer experience!

How will you contribute to the success of our team?

• Develop and implement strategies for customer delivery acceleration.
  
• Leverage various dashboards and analytical resources to extract and utilize data effectively.
  
• Design and deploy metrics in partnership with business and analytics teams.
  
• Connect dots across a wide portfolio of initiatives to ensure cohesive strategy execution.
  
• Facilitate conversations and discussions with senior leaders and peers, surfacing the right information to solve complex problems.
  
• Write and present complex ideas in a clear and compelling way using Excel, PowerPoint, and other tools.
  

What makes you a strong candidate?

• Experienced Leader: Proven experience in a senior management role (direct reports not required).
  
• Analytical Skills: Comfort with data and strong analytical skills. Ideally, a power user of dashboards and other analytical tools.
  
• Strategic Development: Experience in developing strategies and connecting dots across multiple initiatives.
  
• Relevant Experience: Background in ecommerce, delivery, store operations, or supply chain is a plus.
  

You'll sweep us off our feet if you are:

• A Self-Starter: Comfortable working in ambiguous environments and adept at creating structure and strategy in the unknown.
  
• Curious: Eager to learn new things and willing to dig deeper into new areas.
  
• Detail-Oriented: Highly organized with a strong attention to detail.
  
• A Skilled Facilitator: Capable of facilitating conversations with senior leaders and peers, even on topics outside their expertise.
  
• A Strategic Thinker: Able to see the big picture and think strategically.
  
• A Strong Story-Teller: Excellent at writing and presenting complex ideas clearly and compellingly, with proficiency in Excel, PowerPoint, and other tools for processing and displaying information.
  

Live our Values

Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change / Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates / Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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