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About the Role
The Sr. Carrier Manager I is an individual contributor role that works strategically with 1-3 Transportation Management customers on their Truckload networks to deliver high-performing solutions on cost and service metrics. Also, the Carrier Manager I manages the end-to-end execution of transportation procurement events, from strategy to post-bid carrier performance management. Managing and building strong relationships with core carriers is key to this process. This position will work Onsite at our office in Greensboro, North Carolina and interviews will be conducted Onsite as well.
What the Candidate Will Do
Carrier Relationship Management
- Develop and enhance relationships with core carriers
- Participate and lead in the development of truckload capacity solutions for Uber Freight customers
- Coordinate virtual and onsite meetings for carriers
- Identify and develop new carrier prospects for customer truckload networks
- Conduct monthly or quarterly KPI and business reviews with core carriers
- Distribute and monitor monthly or quarterly carrier scorecards
- Engage in root cause and corrective action with carriers as needed to meet KPIs
- Analyze truckload network KPIs, carrier KPIs, and RFP bid data
- Design, validate, and present reports and insights to internal partners and customers around truckload network and carrier KPIs
- Provide escalation support to customer and internal operations teams
- Manager end-to-end strategy and execution of procurement events (RFPs and mini-bids)
- Re-source capacity outside of the regular bid cycle as needed
- Stay on top of current truckload market conditions and developments, and act as a resource on these issues for Uber Freight internal partners and customers
Minimal travel may be required (5%)
Basic Qualifications
- High school diploma or GED equivalent
- Minimum of 3 years strategically managing Carrier performance or Truckload networks
- Bachelor's degree in Supply Chain, Business, Engineering, or related field
- 4 years or more analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL
- Knowledge of truckload industry, major carriers, cost drivers, and best practices
- Exemplary analytical skills, comfortable analyzing data, and presenting findings and recommendations effectively in both verbal and written communications
- Knowledge of market trends and economic forecasts to educate customer and be on leading edge of capacity needs
- Expertise in transportation procurement and use of technology to execute bid events
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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