Sr Manager Knowledge Resource Mgmt
DLA Piper

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

Summary
The position is responsible for leading the daily operational functions of the Knowledge Resources Team including budgets, contracts, resource access troubleshooting, and strategic planning for electronic collection and resource development. Leads, coordinates, and/or collaborates on technology initiatives, staff management, policies, procedures, programs, and services for the department.

Location

This position can be remote. Candidates may be required on occasion to visit the local office when/if needed.

Responsibilities

• Responsible for budget oversight- planning, resource and report evaluation, and cost control review and recommendations.
  
• Responsible for vendor relations management, including contracts review, evaluation and negotiations as needed.
  
• Provides daily management and supervision of Resources team. Participates in the evaluation, interviewing, selection and management of new hires and existing staff. Coaches staff and continually supports their professional development.
  
• Responsible for digital resources evaluation, resource development and ongoing support.
  
• Leads technology initiatives initiating from the Knowledge Resources & Research team. Analyzes, evaluates and implements with staff from Knowledge Resources, IT and outside vendors.
  
• Develops, implements and maintains department policies and procedures.
  
• Functions as back-up administrator for various research and resources platforms, including Quest, Research Monitor and Sydney.
  
• Liaison to KM/Research Management in international offices for administrative and procedural issues.
  
• Special projects (department and firmwide) or other duties as assigned.
  

Desired Skills

• Thorough knowledge of various technology and resource platforms for research and resources services, including legal and non-legal databases and integrated library systems.
  
• Experience in developing and managing budgets, analyzing costs, and identifying appropriate ways to maximize resource usage and mitigate costs.
  
• Experience with vendor management and contract negotiation.
  
• Excellent organizational and prioritization skills required to manage multiple projects and initiatives simultaneously.
  
• Exceptional problem solving and troubleshooting skills.
  
• Commitment to provide outstanding customer service.
  
• Well-developed interpersonal and communication skills.
  
• Ability to work effectively in a fast-paced environment, both individually and as part of a team.
  

Minimum Education

• Bachelors' Degree in Library Science or related field
  

Preferred Education

• Master's Degree in Library & Information Sciences (MLS or MLIS)
  

Minimum Years of Experience

• 10 years experience in research and information services with progressive experience in managing and mentoring others, particularly in the legal industry.
  

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
  
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
  
• Provide timely, accurate, and quality work product.
  
• Successfully meet deadlines, expectations, and perform work duties as required.
  
• Foster positive work relationships.
  
• Comply with all firm policies and practices.
  
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
  
• Ability to work under pressure and manage competing demands in a fast-paced environment.
  
• Perform all other duties, tasks or projects as assigned.
  

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

• Remote / Work-from-home
  

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.



Application Process

Applicants must apply directly online instead of sending application materials via email. If you have a request for an accommodation during the application process or have any questions about the process, please contact careers@us.dlapiper.com. Please add dlapiper@myworkday.com to your list of safe senders.



Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com.



Agency applications will not be considered.



No immigration sponsorship is available for this position.

The firm's expected hiring range for this position is $139,989 - $202,352 per year depending on the candidate's geographic market location.

The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

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