Sr Manager, Partnerships
PayPal Inc.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
The Sr Manager, Partnerships is responsible for managing strategic partner relationships for PayPal's channel partners. This is a new team that will be responsible for the management of PayPal's high-value partners that previously have not had dedicated support. These partners may include e-commerce platforms, software providers, accounting platforms, digital agencies and payment gateways to name a few. This is a broad role, which requires a deep understanding of the e-commerce landscape and the business models for the partners under your management, as well as the partner's technology and integration with PayPal.

Job Description:

The Sr Manager, Partnerships is responsible for managing strategic partner relationships for PayPal's channel partners. This is a new team that will be responsible for the management of PayPal's high-value partners that previously have not had dedicated support. These partners may include e-commerce platforms, software providers, accounting platforms, digital agencies and payment gateways to name a few. This is a broad role, which requires a deep understanding of the e-commerce landscape and the business models for the partners under your management, as well as the partner's technology and integration with PayPal.

You will be responsible for identifying new expansion opportunities, creating account strategy, execution plans and project management of complex strategic deals for these long-tail high value partners.

Primary Job Responsibilities:

• Understand partner ecosystems, partner business models, needs of partners and PayPal solutions to uncover opportunities and craft partner specific solutions.
  

• Identify and drive growth opportunities within portfolio through new product integration/best practices, international expansion, marketing penetration or promotions or other strategic priorities.
  

• Deliver financial returns and/or successful completion of strategic goals.
  

• Create and execute account level plans that include contract negotiation, integration execution, and mutual launch activities.
  

• Build relationships with C-Suite, VP and senior level management at existing partners, engendering trust, confidence, loyalty, awareness and mutual benefit.
  

• Establish yourself internally and externally as the main point of contact for anything related to your partners through strong internal involvement across all PayPal assets and deep engagement.
  

• Identify and pursue opportunities for PayPal to penetrate new markets or merchants with or through partners, bringing in or responding to sales initiatives when appropriate.
  

• Learn partners product pain points and understand priorities and urgency; communicate this knowledge to PayPal management; keep partners informed of product roadmap; manage business relationships during post launch re-integrations.
  

• Create and drive strategic plans with partners & be seen as an e-commerce subject matter expert that the partners can rely on for product, payment & industry trends, best practices & expertise.
  

• Provide product guidance and recommendations to partners to assist with their implementation of PayPal & new product adoption.
  

• Promote the value prop of PayPal Commerce Platform, Buy Now Pay Later, Venmo, and other priority products to partners and evangelize partner value and partner capabilities within PayPal. Be the voice of the partner: advocate for your partners, ensure team and strategy are customer focused.
  

• Maintain Salesforce for tracking of all marketing initiatives, product opportunities, and contractual opportunities and be able to use internal tools for account mgmt.
  

• Project Management of large strategic deals from pitch to launch & beyond to manage partner marketing programs & plans.
  

• Facilitate meetings with PayPal functional groups (Product, Engineering, Finance, Risk, Ops, etc.) for learning and confidence building purposes; facilitates meetings with PayPal senior management when appropriate.
  

• Work with Marketing to create strategies and execute activities that will drive partner advocacy, merchant acquisition, and increase total merchant processing volume.
  

Qualifications:

• 7+ years of experience in sales, business development, or relationship management focused on eCommerce and channel partners.
  

• Strong knowledge of the e-commerce and payments industry, including PayPal products and competitor offerings, with insights into geographic nuances that inform effective channel partner strategies.
  

• In-depth understanding of customer payment needs and market trends, with a focus on key touchpoints across the sales funnel.
  

• Experience collaborating across regions and functional teams to achieve common goals within a hands-on, results-oriented environment
  

• Proven track record of driving operational excellence with a focus on P&L management.
  

• Creative problem solver with the ability to develop innovative solutions.
  

• Demonstrated success in executing against goals, balancing attention to detail with effective delegation.
  

• High sense of urgency and capability to manage multiple projects simultaneously.
  

• Strong business acumen with a solid understanding of product strategy, excelling at identifying opportunities and navigating challenges. Expert negotiator in enterprise and technical sales.
  

• Distinctive strategic, analytical, and problem-solving skills, with experience building trusted relationships with executive stakeholders.
  

• Exceptional communication skills, capable of crafting compelling narratives to influence technical and business stakeholders at all levels, including C-suite.
  

• Comfortable operating in ambiguous, fast-paced environments with evolving global products.
  

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
30

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$99300 to $216040

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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