Supervisor, Office Services
Baker Tilly Advisory Group, LP

Philadelphia, Pennsylvania


Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

Responsibilities

You will enjoy this role if:

  • You enjoy working in a fast paced environment and crave variety where no day is the same
  • You are highly organized and detail oriented and enjoy leading a team of people in order to provide top notch client service
  • You want to grow professionally and develop your leadership skills to build a career with endless opportunities now, for tomorrow
What you will do:

Responsibilities include, but are not limited to, the following:
  • Facilities Support
    • Build and maintain effective relationships with building management, maintenance companies, and other facilities-vendors
    • Respond immediately and resolve any facilities maintenance needs that arise
    • Assist with creating efficient space utilization plans, including team move planning, furniture needs assessments and site improvements as directed
  • Staff Supervision
    • Provide training and learning experiences to the Office Services staff
    • Evaluate performance by setting goals and monitoring performance, as well as coach, mentor and provide on-going feedback to staff
    • Review and approve Office Services staff time off requests
    • Conduct regular team meetings with direct reports
    • Develop appropriate staffing levels including back-up support and cross-training
    • Oversee the Office Services team time entry and expense review
  • General Administrative Duties
    • Facilitate and perform various office functions, such as support in copy and mail centers
    • Respond to various questions regarding internal services functions and escalates as needed
    • Monitor and maintain office supply ordering process and distribution throughout the office
    • Support events and activities occurring onsite
  • Other special projects as requested
    • Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs
    • Utilize your relationship building skills to network and build strong relationships internally and externally with clients
    • Enjoy friendships, social activities and team outings that encourage a work-life balance

Qualifications

Successful candidates will have:
  • A high school diploma or GED, required
  • Minimum of five (5) years related experienced, required; however, additional years of related general office experience is highly preferred
  • Minimum of three (3) years supervisory experience, including assessing, coaching, and evaluating staff is strongly preferred
  • Proven people management skills, including strong problem-solving and dispute resolution skills
  • Excellent communication skills, including verbal and written communication
  • Keen sense of accuracy and attention to detail
  • Ability to work in a fast-paced, time sensitive environment with frequent interruptions
  • Professional demeanor and ability to handle matters confidentially
  • Demonstrated level of technical proficiency with Microsoft Office at the advanced level
  • Ability to work evenings and weekends as needed in order to meet client needs
  • Job requires physical activity such as kneeling, crouching, lifting up to 15 pounds, reaching, stooping and more
  • Eligibility to work in the U.S. without sponsorship, preferred



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