Truck Dispatcher - 4 Day Schedule Overtime
Roth Staffing Companies

Responsibilities:

• Oversee vehicles and drivers to optimize resources, ensuring efficient deliveries, driver assignments, and route planning while adhering to safety requirements.
• Maintain constant communication with drivers for 100% reliable customer service and support.
• Manage schedule changes and adjust routes as needed, informing relevant operations and sales representatives.
• Provide dispatch support during assigned evenings, weekends, and holidays; manage emergencies and review daily deliveries for efficiency.
• Escalate accidents, product contaminations, and other emergencies, following SC Fuels' guidelines. Attend driver and safety meetings.
• Review paperwork to ensure customer service, driver breaks, and maintain daily inventory logs, addressing discrepancies.
• Correct customer service orders and manage recurring orders in the dispatch system; update internal barcodes.
• Create and maintain reports as requested by supervisors or other departments.
• Meet drivers in the field to address critical accounts and ensure successful new account setups.
• Coordinate vehicle maintenance with mechanics and maintain loading rack paperwork.
• Perform other job-related duties as assigned.

Communication:

• Maintain open communication with departments about delivery issues; serve as the contact for operational questions.
• Answer customer questions, referring them to customer service when needed. Use customer order history to aid in routing and emergencies.
• Work cooperatively with others, contributing to a collaborative and respectful environment.
• Seek guidance from supervisors or managers as needed.

Qualifications:

• 2+ years of dispatch or transportation experience.
• 1+ year of administrative experience.
• Knowledge of DOT regulations and related industry experience preferred.
• Proficiency in Microsoft Excel, Word, and Outlook, with quick learning of new applications.
• Intermediate English proficiency; bilingual Spanish preferred.
• Strong written and verbal communication skills.
• Supervisory experience preferred.
• Detail-oriented, organized, and able to multi-task.
• Collaborative team player with the ability to remain calm under stress.
• High school diploma or equivalent.

Physical Demands:

• Regular sitting, frequent use of hands for office equipment.
• Frequent talking and hearing in person or via phone.
• Occasionally lift/move up to 30 pounds.
• Moderate noise level.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

This job has expired.