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Work Shift Description: 0000-0000 SA SU MO TU WE TH FR 0L
Descripción del turno de trabajo: 0000-0000 S D L M X J V 0L
Various schedules may be available and the details will be discussed during the interview process.
Position Summary...
What you'll do...
Provide support to internal and external customers by researching data on system and network related issues.
Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
Install, monitor, maintain and repair system hardware, software, and peripheral equipment, following design or installation specifications.
Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc. by researching and resolving system-related issues.
Perform daily administrative tasks including pass down reports, billing, user access coding, filing, etc.
Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
Troubleshoot all system and user issues (hardware and software); report issues and status to manager, leader, or customer throughout the troubleshooting process.
Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $25.30-$28.80*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Associate's Degree in an information systems related field (for example, computer science, management information systems) OR 6 months experience as a Walmart Supply Chain associate AND 6 months experience in maintaining computer applications (for example, networking, troubleshooting, email, spreadsheets, word processing) OR 1 year's experience in an information systems related field (for example, computer science, management information systems)
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Microsoft Office, Troubleshooting, Walmart Logistics Systems
Primary Location...
4155 WINEVILLE AVE, JURUPA VALLEY, CA 91752-1453, United States of America
About Sam's Club
Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Free Membership and discounts in fresh produce
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Paid education assistance with college degrees through our Live Better U program
- Parental Leave
- Pay during military service
- Paid time off - to include vacation, sick leave and parental leave
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
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On average, how long does it take to fill out an application?
On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
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Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
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How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
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What are the recommended Internet Browsers for applying for open roles?
We recommend Google Chrome 12+ for the best user experience. However, the following browsers may also be used:- Firefox 115+
- Microsoft Edge 44+
- Safari 5.0+
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