UX Researcher
American Cybersystems, Inc.

Innova Solutions has a client that is immediately hiring for a UX Researcher
Position type: Contract
Duration: 12 months
Location: Lawrenceville, NJ (Hybrid)

As a UX Researcher you will:
Job Description:

• Lead and own research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading user experiences
• Discover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutions
• Define, plan, and execute iterative user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research including but not limited to generative work (e.g. interviews, field studies), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation research
• Proficient in data synthesis techniques, including thematic analysis, cluster analysis, and affinity mapping, to organize and interpret research findings, transforming raw data into clear, actionable insights that drive design improvements and product strategy.
• Experience with various types of analysis techniques(e.g. synthesizing data, statistics, classification, clustering).
• Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisions
• Work collaboratively with cross-functional project team members and business peers to propose the best experience for our end users
• Translate research insights into actionable recommendations that align with business objectives. Collaborate closely with stakeholders, developers, or SMEs to guide product decisions, balancing user needs with business goals.
• Work with stakeholders to prioritize project aspects that enhance usability and user satisfaction, helping teams focus on high-impact improvements.
• Educate others outside the User Experience Design team on UX design methodologies and advocate the benefits of good UX research and design. Think creatively and strategically about the end-to-end customer experience and encourage a design way of thinking.
• Establish a technical vitality plan to remain current in fields of user experience, user research, and product design
• Utilize ideation and storytelling skills to effectively communicate research insights and ideas with colleagues, management, and external parties both in the U.S. and other countries
• Design and execute a wide variety of research projects ranging from early ideation through to design validation.

The ideal candidate will have:

• BA/BS in Human Computer Interaction, Human Factors, Cognitive Psychology, Anthropology, Sociology or other equivalent fields; or equivalent experience
• Experience with various qualitative and quantitative research methods and techniques (e.g. interviews, descriptive and inferential stats, classification, clustering, etc.)
• Proficient in data synthesis techniques, including thematic analysis, cluster analysis, and affinity mapping, to organize and interpret research findings, transforming raw data into clear, actionable insights that drive design improvements and product strategy.
• Strong understanding of Lean UX principles and iterative design processes.
• Ability to translate research insights into actionable recommendations that align with business objectives, collaborating closely with stakeholders, developers, or SMEs to guide product decisions, balancing user needs with business goals.
• Ability to provide or willingness to learn occasional design activities using tools like Figma and SharePoint
• Indepth knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, descriptive and inferential stats, classification, clustering, etc.)
• Analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directions

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Aritra Roy
4702230481
Aritra.Roy@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $ 55.00 - $ 56.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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